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Blue Whale Media
Blue Whale Media Customer Service Phone, Email, Contacts

Blue Whale Media
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www.bluewhalemedia.co.uk
www.bluewhalemedia.co.uk

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1.0 2 Reviews

How responsive is Blue Whale Media's customer service?

0 Resolved
2 Unresolved
Absolutely frustrating 🫠
It's quite possible that Blue Whale Media is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Blue Whale Media's silence.
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Blue Whale Media reviews and complaints 2

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ComplaintsBoard
R
5:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Blue Whale Media Website design

I employed Blue Whale Media to redesign my website. I phoned them and said that I had no idea how to chose between all the offerings online. Gary Sweeney was very helpful and talked me through the website, introduced me to his wife online (a staff member) and his dog. I was suckered! He would not lift a finger before I stumped up 100% of the fee upfront. They then took many months, coming back from time to time with proofs. I spent many hours going through all the documents and every time they were full of many, many mistakes, and each time they 'corrected' them, there were different mistakes. It was tortuous and I was treated as if I was being demanding and unreasonable. The wife was like an attack dog and they play 'good cop', 'bad cop'. Most unpleasant and unprofessional. The kicker was that when we got to the stage where I agreed the text would have to do, and asked them to attend to the meat of the issue, which was the redesign I had asked them to do, Mr Sweeney told me that that was it. 'Redesign' to them mean doing the design work behind the scenes (and of which I have zero evidence). So I did not got any redesign at all. I then had to stump up a further £594 on top of the extortionate initial fee, in order to get them to put the site on my hosting site. They were absolutely appalling and unethical.

Desired outcome: 100% Refund.

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ComplaintsBoard
J
3:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Blue Whale Media website development

We contacted Bluewhale media in warrington to have a website built, we agreed to a price of £6700 and was told the website would take 8 weeks to develop. We paid 70% upfront which did have us a little worried but as he seemed genuine we paid the money. This was 5 months ago and we still havent got a website and Bluewhale media has stopped taking our calls or answering our emails. We visited there office and was threatened by the owner Gary Sweeney we are now taking him through the courts with the hope of having this SCAM company closed. Please beware of this scam company and the owner gary sweeney.

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Is Blue Whale Media legit?

Our verdict: Complaints Board's thorough examination reveals Blue Whale Media as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Blue Whale Media stands out for its commitment to quality and security. Clients considering Blue Whale Media should delve into its customer service record to gauge compatibility with their expectations.

Blue Whale Media earns 91% level of Trustworthiness

Perfect Trust Endorsement: Blue Whale Media achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Blue Whale Media. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for bluewhalemedia.co.uk can be seen as a positive aspect for Blue Whale Media as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Blue Whale Media's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bluewhalemedia.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bluewhalemedia.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Blue Whale Media have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Bluewhalemedia.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bluewhalemedia.co.uk may offer a niche product or service that is only of interest to a smaller audience.
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Contact Blue Whale Media customer service

Phone number

+44 192 555 2050

Website

www.bluewhalemedia.co.uk

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