Biblesoft — Software Issues
I paid quite a bit (but still was at a sizable discount) for their new OneTouch Pro PC Bible software and I can't use it now because it keeps crashing! I even had a difficult time installing it and had it call and email them about it. A woman did call back about two weeks ago and helped me install it but it was difficult to get to run correctly. It is quite buggy!
It is very clear they did not test the software very well. Technical Support has not been responsive and neither has Customer Service. I have called them at least five times in about a week and at no time have I been able to talk to anyone. They haven't called back either as a result of my many messages. They have a record of putting out buggy software.
When you call them, you get a message about their "Excellent" Customer Service and about a prompt reply. They seem to be in denial that they have significant problems with their software!