Better Earth Solar review: Demand management computer

One of the key components of your solar system as well as a very expensive piece is the demand management computer. This equipment was installed on the side of my building but never hooked up or programmed. This tool is the key to saving money with solar. In addition they never came out to explain how the system works or how the components work.

When I called Better Earth to have a tech come out they said they never heard about this piece of equipment even though they installed all the solar on my home. And they never give a quick tutorial on how the system works.

I have been emailing daily to Sara the person for customer service and no response. So I submitted a formal complaint with SRP and they informed me they have a lot of complaints concerning Better Earth and they are on the verge of being cancelled as a SRP compliant vender.that means no more AZ work.

All the reviews say how bad customer service is and they are correct. Once they have you installed, communication is no longer important.