I hired this company to move my household items from my old residence to new residence. When I began to unpack, I noticed some items were missing. The items they lost, or stole were my personal effects from my time serving as a United States Marine and are invaluable. I contacted the company and initially they were corresponding with me but then they just stopped responding despite never locating my missing items. I have continued my attempts to contact them by email or phone repeatedly, yet they are not responding. I have filed a complaint with the BBB and intend to seek legal action but want to inform potential customers of the nightmare they might endure of using this moving company.
Claimed loss: USMC personal effects such as uniforms, medals, and other Marine issued items I was allowed to keep such as duffle bag, water canteen, etc.
Desired outcome: They locate my items and return them to me.
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