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Baught a 20 pack today only to find some with the filters bent over cigarette dear enough. We are paying over 13 euros for a pack off 20 not good when some are broken
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I too am experiencing the same problem.
M
M
Mrs Atkins
Isle of Wight, GB
1 comments
Mrs Atkins
of Isle of Wight, GB
May 31, 20237:05 pm EDT
Verified customerThis comment was posted by a verified customer. Learn more
I purchased a five pack of 100 Benson & Hedges Gold recently and over half of each 20 pack the filters come off when removing them from the packet, can you tell me why please?
I have been smoking Benson & Hedges Gold for far to many years, however never have I purchased packs that the filter comes out in your fingers without the rest of the cigarette which stays in the packet. I purchase these as I find them a smoother cigarette to smoke, however very expensive though the quality is complacent and not to your usual standard of production.
I have so far dropped one lit cigarette on my foot and burnt it, this was caused by the filter remaining in my fingers and the rest of the cigarette falling out of the filter. I also had to flick off another as it also fell out of the filter when lit and landed on my cats back…. Yes sounds funny, however it is dangerous and this 100 pack purchased from your retailer Tesco’s is not fit for purpose. You are the company that makes the cigarettes, why are they now made so dangerously and not fit for purpose, due to waste of the cigarette once it falls out of the filter and won’t fit back properly when you try to fit the cigarette back into the filter?
I would appreciate an explanation please to why you are now charging so much per packet and why the filters are not attached to the entire cigarette as they are suppose to be?
Thank you in advance for your time and I look forward to hear from you soon.
I too am experiencing the same problem.
I purchased a five pack of 100 Benson & Hedges Gold recently and over half of each 20 pack the filters come off when removing them from the packet, can you tell me why please?
I have been smoking Benson & Hedges Gold for far to many years, however never have I purchased packs that the filter comes out in your fingers without the rest of the cigarette which stays in the packet. I purchase these as I find them a smoother cigarette to smoke, however very expensive though the quality is complacent and not to your usual standard of production.
I have so far dropped one lit cigarette on my foot and burnt it, this was caused by the filter remaining in my fingers and the rest of the cigarette falling out of the filter. I also had to flick off another as it also fell out of the filter when lit and landed on my cats back…. Yes sounds funny, however it is dangerous and this 100 pack purchased from your retailer Tesco’s is not fit for purpose. You are the company that makes the cigarettes, why are they now made so dangerously and not fit for purpose, due to waste of the cigarette once it falls out of the filter and won’t fit back properly when you try to fit the cigarette back into the filter?
I would appreciate an explanation please to why you are now charging so much per packet and why the filters are not attached to the entire cigarette as they are suppose to be?
Thank you in advance for your time and I look forward to hear from you soon.
Kind regards,
Mrs L Atkins.