The complaint has been investigated and
resolved to the customer's satisfactionResolved Bbv Discount Books — Unauthorized Monthly Billing
resolved to the customer's satisfaction
I have been getting charged on my credit card for 13 months for a savings plan that I used the first month I bought a book. I had no idea this would be a recurring charge each month, so I never bothered looking at my statements to see that I was being billed. I buy a lot of books on-line and this just looked like something else I expected. I changed credit card companies recently, but this charge kept showing up, so I did a little digging. I called the company and demanded a full refund for the 12 months I never used their so-called services. I will wait and see if they respond to my request. $9.95 per month times 12 months is a total of $119.40 I feel I deserve in refund. I will make sure to take appropriate legal action against this SCAM!