We bought our son a Bauer Ag5nt 40 flex stick for Christmas. We bought it late November. He was estatic when he got it on Christmas. After 2 games it we found a crack on the shaft just above the heel. Bauer denied us the warranty because 30 days had passed. Being a gift it sat wrapped all of December. Couldn't be more disappointed in the company who could care less a $300 stick was defective. There is no signs of trauma and the sports store agrees it was a manufacturer defect. I wish the company would own up to the defect. My kid is devastated and we cant afford another.
Country of complaint: Canada
Desired outcome: A replacement.