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BatteriesPlus review: terrible warranty service middleton wi ( 4 comments)

R
Author of the review
4:50 pm UTC

Bought an optima battery at the middleton wi store in january 2014 with a 3 year free replacement for $179.00.in november 2015 the battery would no longer hold a charge. The store charged the battery and said the cca was still within the limits and would not listen to the fact that in a week of non driving the battery would go dead on its own. They blamed the car but that was checked and was not an issue. Never had a problem with optima batteries in the past. New interstate battery works flawlessly for the past 2 months in the same vehicle. Would like either a new battery or a refund.

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William Clausnitzer
Austin, US
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Oct 13, 2022 3:39 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I bought 4 AGM batteries for my 2 delsels a couple years ago, one battery went bad became to hot to touch. The truck has been in storage for over a year with a battery tender on it. I was told you don't cover batteries over 2 years old. Batteries were purchased in Marinette WI

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Winston Lockett
Richmond, US
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Jan 25, 2023 4:01 pm UTC

Every time I see that scratch on my vehical that your employee at the store in hanover co virginia caused "vadalized" I get ticked off. Something needs to be done about him and that racist mgr. She even told me that she was going to call 911 on me. All I did was complain. My name is w.E. Lockett. They should remember me.

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Jae Bernard
US
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Feb 11, 2023 10:07 am UTC

Stopped by to drop my phone. Store opens at 10am know one is here. Washington mo location. Unacceptable!

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DL Arnold
Jacksonville, US
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May 28, 2023 9:14 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I needed a battery replaced in key fob for my Nissan Roque Sport. The store employee busted the keyfob while trying to open it to replace battery. This occurred on 4/12/2023. I ended up spending $150.00 plus applicable tax to have new fob made at Nissan dealership. Today is 5/21/2023 I’ve had no response and still awaiting a refund. Not happy!

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