SUBMIT A COMPLAINT Complaints & Reviews / unsubscribe

May 31, 2019

I am trying to cancel a subscription that has been appearing on my credit union report. I finally found out that it was added when my son purchased textbooks. You do not have a phone number and I have just spent 20 minutes on all of your websites trying to find a place to unsubscribe. If I do... / writing & their "payment plan"

May 20, 2019

I was supposed to have a low cost plan until the very end of the month but once I signed up and everything, I was charged almost $60 for looking at an essay. I'm pretty mad to say the least seeing as i'm a broke high school student; but yk, its chill apparently, definitely doesn't make me... / about the plan

May 15, 2019

I opened a account with you guys for the 2 dollars for 2 days and you guys are charging me 59.85 dollars for what. If I knew I had to pay 59.85 dollars for opening an with account with you guys I wouldn't have done it. But you guys are recking people off with all that charges. But I'm... / online service

May 06, 2019

I was signed up for this service whenever I purchased an online book through texas tech b&n store. I guess I didn't uncheck a preselected a box during checkout. After failing for the 3rd time to get them to stop drafting my account, I have shut down my debit card. I am not sure why b & n... / I have no clue why this is showing on my bill

May 04, 2019

This is the second or third time that Bartleby has shown up on my bill and when I bought my textbook I told the cashier that I did not want this service I don't know if he heard me or not but I need this resolved soon. What I need is for you to cancel this service since I never used or... / bartleby services

Apr 22, 2019

Im only interested in the first month service as it turns out I dont want the services subscription I dont want whats offered on the site, I was charged 18$ on 4/21 extending services I dont want. I want my refund, bartlebys customer service un enrolled me for the month they charged for... / registration fee

Mar 27, 2019

I have an unauthorized transaction from this website. I never subscribed to this website, but I was charged a subscription fee of $9.99 the morning of March 27 and didn't even receive an email for confirmation of the payment. Please refund the money and cancel my subscription, I am not... / fraud didn’t use it for the essay i’m 30 years old

Jan 21, 2019

I just checked my email and boom it said someone charged me !!! Used my email address and everything please refund the money back I'm 30 and I wouldn't even need it and i just checked my email and saw all this someone even purchased $500 for markup that I didn't even need ??? Please I... / my card was charged $59.85

Jan 20, 2019

My card was recently stolen and someone used my information to purchase something on your website ( for $59.85 which I did not approve! It's a cash app card not a regular banking card so I can't just call my bank to get my money back. I was told to contact you guys for my... / membership

Jan 17, 2019

On January 13, 2019, I have encountered an unauthorized charge from your site since September of 2018. I do not have an account with your company. I would appreciate having all of the money your company took, to be refunded back to me. Also, would be appreciated to have this unauthorized... / wrongly charged £59.85

Jan 08, 2019

This evening I set up an account with you thinking it was free and picked a plan for £59.85 for 3 months membership. I thought the first trial was free so once I realised it wasn't I cancelled straight away. Hopefully you will be able to see this. I haven't used any of your resources and wa... / automatic deduction of my money

Jan 04, 2019

I just took the subscription for 3 months and you deducted 59.85 dollars for next three months.You didnt inform me about my permission if i want to renew it for next 3 months.I want my money back.I dont have the notes for the next semester so i don't want to use it.I forgot to cancel the... / charged too much.

Jan 01, 2019

I was charged $59.85 on October 2, 2018 which was fine because I did sign up for three a three month subscription. However I was charged again on January 1, 2019 for another $59.85. I cancelled my membership already and I feel I should get refunded my last payment because I did not agree... / I didn't use bartley anymore but you charged me 59.95$ again!! I cancelled and I want full refund.

Dec 29, 2018

i didn't use bartley anymore but you chareged me 59.95$ again!! I cancelled and i want full refund. i was charged for the 3 month for $59. in Sep 29th. Then i did not use it twice, but u charged me again today, 59.95$ without asking me and, inform and notify that it will be chaged succesively. i... / membership

Nov 28, 2018

You guys charged me 59.85 when you were supposed to charge me 19.95. This is ridiculous. Now my account is missing that money that I really need for something else. I canceled my membership the second I seen that you guys charged me . So I am asking for a full refund ASAP. This occurred yesterday night. My name is Dayveon Kamau. My Number is 3106869284. / incorrect credit card charges.

Nov 16, 2018

hi i'm pavani korlam. i made my subscription on 11/10/2018. I subscribed bartleyby for one month access. in your website it shows $19.85 for the one month subscription. where as you guys charged me for $59.85 . and moreover i have unsubscribed for the bartley by on the very next day of my... / incorrect credit card charges

Nov 01, 2018

I signed up for a Bartleby subscription on November 1st, 2018. I put in my credit card information and got the 3 month subscription which stated to only be $19.95 as I remeber. I then examined the website and realized it wasn't what I wanted. I then was given the option to switch my... / my money back

Oct 14, 2018

I don't know why you take my money from my bank account seens December last year every month you take £29:95 for paypal bartleby I don't know what is that and you take £2:45 every month for paypal iTunes which means every month you got £32:40i just noticed this month that this is been going... / incorrect charges!!! I want a refund

Oct 09, 2018

i paid for the 1 month membership for $20 and instead i was charged for the 3 month which was $59!!!i want a full refund because that was not what i asked for at all. Stop scamming me and literally everyone else of their money. I have cancelled my membership and if i see that your company... / money stealing thieves

Aug 06, 2018

If you don't stop fucking taking money from my account I will take this to the guards. STOP STEALING FROM ME I HAVE INFORMED YOU TO CANCEL MY ACCOUNT!! I will pursue legal action if I am not refunded ASAP you scamming degenerates!! Your a disgrace I've told you for months that my... / bartleby

Aug 05, 2018

I used bartleby months ago for help with essays for school. It was a very good service. However when school ended obviously I no longer needed this product. I went under my apple itunes subscriptions and canceled it. Then I went into bartleby and canceled as well through an email. Today I... / my account has been debited although I have unsubscribed from the account

Jul 23, 2018

I have already unsubscribed from the account, I have not been using the website for more than a month, despite that my account has been debited. Please look into the matter as soon as possible. I had last used this website on 27 th june, it would be great if you could refund me the amount... I... / two unwarranted monthly subscription $39..95 after cancelling my subscription before due renewal date

Jun 26, 2018

Hi I have been debited for two unwarranted monthly subscriptions in the amount of $39.95 from Bartleby's on the 14th May 2018 and again on 21st May 2018 . Another debit of $2.00 was debited on the 14 th May. I received confirmation of my unsubscribed account via email but they are still... / cancel premium

Jun 23, 2018

I had canceled my premium account awhile back, but just today I got charged 59$ and I had to recancel premium again. What the hell is up with that!?!? This is unacceptable and I want a refund of the full 59$ that was charged. I had used it awhile back because I needed it, but I canceled it right after I had finished using it. Refund me the money!!! / online transaction

Jun 22, 2018

I never knew about you ripping me off for a 29.46USD when just trying to buy an online essay which you mentioned for $2 USD. Please revert my money as soon as possible. You have to be transparent about your charges. My name is Amina Afreen and I had not made this transaction. This seems to... / essays and research material for higher education

Jun 21, 2018

21/06/2018 Advertised a trial for $2 for two days but this is not the case as immediately $89.95 was deducted from my account. I never asked for a three month membership so realised I have been scammed but to make matters even worse the quality of their resource material is pathetic to say the... / fraudulent/unethical behavior

Jun 18, 2018

Beware of this fraudulent site! I paid for a $2 essay in March and then was billed the $29.95 for March, April, May and June. I rarely go into my Paypal account, so didn't realize I had been billed $120! When I reached out to complain they were unwilling to credit me - even though they... / customer service

Jun 18, 2018

[IMPORTANT $2 USD for 2 days] The deal $2 USD for 2 days access seemed to good to be true, so i read their Terms of Service. When you accept their conditions: "You agree to pay all fees and charges that you incur subject to the payment terms that will be disclosed to you at the time you make... / essay

Jun 05, 2018

I couldn't find a cancel subscription button on the site and you've now charged me £30 when I only selected the £2 deal and had no way to change the account to prevent this charge. I'm expecting a refund as I cannot afford to lose money like this. I'm rather annoyed that there is no... / online service

May 24, 2018

Hello, I have tried multiple times to contact this company to cancel, yet the number is no longer working and only contact us through their site. Not even an email is found. I have follow the site and contacted, yet still billed $30 a month. I have screen shots of my contact I've sent a... / £2 trial is a scam, they don't let you cancel membership and charge £29.95 anyway

May 21, 2018

I paid for the £2 two day trial to access some essays for my final exams. I tried again and again to cancel the membership before the two days ran up and the page continually failed and wouldn't let me cancel. They have just charged me £29.95 and are now refusing to refund me despite it being... / unable to cancel 1 days membership

May 17, 2018

I signed up for a 1 day membership for £2, I cannot see anywhere on the site regarding cancellation. I have complete their contact Us form. I now see from this website that it's a recurring problem. What can I do? I've tried to cancel my paypal but it hasn't appeared on my account so I can't... / 2 day membership

May 16, 2018

Why did It charge me 29.95 when I only payed for the $2 one? I want to cancel my 2 day membership which has been charging me 29.95 per month. How do I cancel it? I would also like a refund back because this is crazy that there is no way to cancel your membership. Please respond ASAP so I... / I am complaining about unethical behaviour

May 12, 2018

My name is Pelinsu Acar. On May 10, 2018, I tried to make a payment of $ 2 to use your articles for two days but the site did not approve my payment by saying timeout. Today I see a charge of $29.95, which is the monthly subscription price on my credit card receipt. I just wanted to buy a... / subscription way trapping everybody

May 06, 2018

Guys please note that it looks like there is no way to cancel your subscription from website, knowing the fact that they explained how to do so by going to setting but it's [censored], you wan't find any link there which they were talking about to cancel... /

Apr 21, 2018

I payed for the $2/ for 2 days. My paypal statement said you took out a membership for $29.95 . I NEED a full refund of the 29.95. I would never pay such a high amount.KEEP the $2 I do not care...i try to cancel it in your website but I don't find a way to do irmt. I don't want to take the... / overcharged.

Apr 19, 2018

I payed for the $2/ for 2 days. My bank statement said you took out a membership for $29.95 which makes absolutely no sense because the most I would ever pay for something like this is for a month tops and even that is only $10 a month. I NEED a full refund. KEEP the $2 I do not care... / I have been charged $29.95 when I canceled my account

Apr 09, 2018

I recently paid $2 for 2 day access and have been charged $29.95 for the monthly fee when I canceled my subscription when only using the website for 2 days. I want my money back. I have an online banking app and I logged in to see my billing activity an took my money... / payment for 2 days access

Apr 09, 2018

I made payment for a 2 days access and the 2 days didn't even elaspse and i was charged £29.95. Please note that i did not authorize such payments and i will be very glad if i can get a full refund of the monthly payment! Why will such a transaction be carried out without one's consent! I don't... / this account

Apr 05, 2018

I want to delete my account. I signed up for the $2 for 2 days package on April 1 I believe, and then when I went to delete my account, I couldn't figure out how to do it, and now I've been charged $30 for the monthly plan which I do not want. I would like a complete refund for my monthly charge, because I am not going to use it, and I do not want it.