Latest Reviews and Complaints
Bankrate.com Needs to Respect Customer Preferences for Credit Card Information
So, I was on Bankrate.com and I saw an ad that caught my eye. I clicked on it and was taken to a page where I could learn more about a credit card. I was interested, so I filled out the form to get more information. But, I specifically de-selected the "send me more info" box because I didn't want to be bombarded with emails.
To my surprise, I received not one, not two, but three auto responses in just 15 minutes! I was annoyed because I didn't want to be bothered with all these emails. I thought I had made it clear that I didn't want any more information.
Overall, I think Bankrate.com needs to work on their communication with customers. If someone de-selects the "send me more info" box, they should respect that and not send any emails. It's just common sense. I hope they can improve their system in the future.
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Bankrate complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Bankrate Legit?
Bankrate earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Bankrate.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bankrate.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Bankrate and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on bankrate.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- We have identified high risk financial services or content on Bankrate's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
- We conducted a search on social media and found several negative reviews related to Bankrate. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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