BabyHaven Customer Service Inc.

13518 Imperial Highway Santa Fe Springs
Santa Fe Springs
United States - 90670

Customer Support Phone Numbers

Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM

BabyHaven Complaints & Reviews

BabyHaven / Never again!

Oct 14, 2016

My story is simple. I found this website and was interested in their products. I picked several items and made my order. I received all the confirmations and everything seemed to be fine. They said I'll get my odder within one-two weeks. Gave them three weeks and waited...

BabyHaven / Never delivered my purchase

May 20, 2016

I have ordered a dish set from and did not received it. There is still no product and no refund even though my I made my order over three months ago. They never pick up the phone, so don't bother calling. First I was communicating with BabyHaven customer support via email, but one day they... / Blah-blah and impossible to trust them

Jul 31, 2015

We ordered couple of toys from the company The seller confirmed the purchase and told me that the delivery time could vary. But the seller simply hasn’t delivered the order. WE again and again emailed him and asked to return the sum back or to provide refund, but... / Receiving horrible mails from them


I ordered a hello kitty toddler sheet set for 85.00 waited three weeks for it and they sent the wrong one. Then after talking with them they promised to send correct one. Waited another month and kept calling asking them what was going on and finally they said they didn't really send... / This is the worst site ever and I will never never order a single item from them again


Apparently it's impossible to cancel an order in this site. I brought baby gates through amazon but the seller was actually babyhaven. I tried to cancel the order on the same day but couldn't through amazon. So I had to send this site an email and they basically wrote back and... / Bad bad bad experience concerning delivery and customer service


Bad bad bad experience concerning delivery and customer service: - Really nice website - Really nice products - Really really really bad customer service 1. Place the order´and the website draw the money from my account. 2. The package was send the same day. 3. But never reached my... / Not a good experience and would not purchase from them


Worst customer experience ever. Placed an order on 2/1 and paid on the same day, five days later I get an email asking me to pay for the item. Called customer support and explained to them that I had pay and received a payment noticed from them. Customer support was no help and told me to...