Automotive Scientific Inc review: Throttle body repair

emailed them Feb 9th about issue with throttle body for a 2001 Jaguar XJR -they had fixed once before. We then talked on phone -they told us to send it to them. Which we did the same day. We sent them the throttle body and a $35 money order so they return it to us.Called them as soon as we left post office

Tracking shows they received the package Feb13,2023.

I have received NO communication from them since they received part.

I have emailed them via their website -www.autoiecu.com (no response)

I have tried to call over a dozen tiems -cant get through on any of the numbers for them even the main number -[protected]

They were told this part being fixed was very urgent as he is very sick and this is our only vechicle

after 3 weeks no response we ended up getting ahold a company -Engel Imports (in Michigan) and paying 1532.24 for a new part and they sent it to us in 3 days so we could have a car running again

I feel like Automotive Scientific should pay for the new part and send us the old part back (plus the $35) as they failed to fix the part in a timely mannr and NO communcation what so ever on their part in over a month. That specific part is a limited available part so thats why we had to order a new one

If you have questions you may call me -Tamra Eason (the email documents didnt upload for some reason)

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