The day before Thanksgiving, I made a $687 deposit. After the bank closed, my deposit had disappeared. Through the entire holiday, our family had no Thanksgiving because my account was overdrawn. Friday, after Thanksgiving, the bank found my deposit, but it was too late for Thanksgiving. Prior to that, another mistake had been made and my deposit was missing. I called the bank the next morning... sorry, bank error. AND THEN...we come to tonight. December 1, 2008. My mother is disabled...can't walk, can't drive, can't get around. I bought her Christmas Tree for her and she paid me back with a check. $200. My husband went through the drive thru and made this deposit today at 12:38 PM as stated on my receipt... and AGAIN.. my account is overdrawn $174 NSF charges. So, tonight... this is the 3rd time and I'm finally speaking out. While I wait, wonder, and worry alllll over again until the bank conveniently opens in the morning hopefully to find my deposit...AGAIN!
The complaint has been investigated and resolved to the customer’s satisfaction.