Menu
AUKEY Customer Service Phone, Email, Contacts

AUKEY
reviews and complaints

AUKEY's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.aukey.com
www.aukey.com

Learn how the rating is calculated

2.2 4 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AUKEY reviews 4

ComplaintsBoard
T
9:49 am EDT
Verified customer This review was posted by a verified customer. Learn more

AUKEY Terrible Customer Service and Lack of Response from AUKEY - Strongly Advise Against Future Purchases

I had a problem with my purchase from AUKEY. I reached out to them for assistance, but their response was absolutely terrible. I even sent them an email to inquire about my issue, but it's been a whole month and I still haven't received a response. This clearly demonstrates their lack of concern for their customers. I strongly advise against making any purchases from them in the future.

Read full review of AUKEY
Hide full review
ComplaintsBoard
G
8:43 am EDT
Verified customer This review was posted by a verified customer. Learn more

AUKEY Excellent Customer Service Resolves Pickup Issue Promptly

Editing my review cuz the Customer Experience Manager called me right away to fix the prob I had.

I got a dope product but the pickup sitch wasn't the best, yo. The weather that day was mad whack.

Read full review of AUKEY
Hide full review
ComplaintsBoard
I
8:09 am EDT
Verified customer This review was posted by a verified customer. Learn more

AUKEY Terrible Customer Service and Hidden Reviews: Avoid AUKEY at All Costs!

I gotta tell ya, folks, I had a real bad experience with these AUKEY folks. Let me break it down for ya. So, I bought one of their products, right? And guess what? It failed on me within the warranty period. Now, you'd think they'd have my back, right? Well, think again!

First off, I tried reaching out to them not once, not twice, but a whopping six times! Can you believe it? And what did I get in return? Absolutely nothing, my friends. Zilch. Nada. Talk about a major letdown.

But wait, it gets worse. I decided to check out their website to see if maybe I could find some answers there. And what do I find? They've gone and removed all their own product reviews! Can you believe the audacity? It's like they're trying to hide something, ya know?

Now, I don't know about you, but when a company starts removing their own reviews, it raises some serious red flags for me. It's like they don't want people to know the truth about their products. And let me tell ya, that ain't cool.

So, my fellow consumers, take my advice and steer clear of these AUKEY folks. They don't support their warranties, they ignore your messages, and they even try to sweep their bad reviews under the rug. Trust me, you don't wanna waste your hard-earned cash on these guys. Save yourself the headache and find a company that actually cares about their customers.

Read full review of AUKEY
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

AUKEY Decent Performance but Limited Power Indicator - AUKEY Device Review

I bought an AUKEY device from Amazon when it was on sale. The thing is, the device I received doesn't give me much info about its power. It just shows three colors - white (full), green (maybe half?), and red (empty).

I kinda wish there was more info available, you know? But hey, it still does the job pretty well. I can charge my iPhone multiple times with it.

I have a feeling that the capacity might have decreased a bit over time, but that's alright. I've been using it for over a year now.

Read full review of AUKEY and 1 comment
Hide full review
1 comment
Add a comment
V
V
Vicky Viki
, US
Verified customer This comment was posted by a verified customer. Learn more

Dont buy… i bought usb a cable but it doesn’t fast charge and the speed is normal speed only.. in the description of item stated fast charger and can speed up 20% even more faster… and when i return and ask for refund they dint approve… i feel cheated

Is AUKEY legit?

Our conclusion: ComplaintsBoard highly recommends AUKEY for their strong reputation and reliability. However, it's still wise to weigh the pros and cons and research thoroughly, even if AUKEY seems completely reliable.

AUKEY earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

AUKEY has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

AUKEY has claimed the domain name for aukey.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Aukey.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up AUKEY and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Aukey.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About AUKEY

Screenshot AUKEY
AUKEY, a leading technology company, is renowned for its innovative and high-quality products. With a strong commitment to delivering cutting-edge technology to consumers, AUKEY has established itself as a trusted brand in the industry.

One of the key strengths of AUKEY is its extensive range of products. From chargers and power banks to headphones and speakers, AUKEY offers a diverse selection of tech accessories designed to enhance the user experience. Each product is meticulously crafted with attention to detail, ensuring durability and reliability.

AUKEY's dedication to innovation is evident in its use of advanced technologies. The company constantly stays ahead of the curve by incorporating the latest trends and features into its products. Whether it's fast charging capabilities, wireless connectivity, or intelligent power management, AUKEY consistently delivers state-of-the-art solutions that cater to the evolving needs of tech-savvy consumers.

Quality is at the core of AUKEY's philosophy. The company maintains stringent quality control measures throughout the manufacturing process to ensure that every product meets the highest standards. This commitment to excellence has earned AUKEY a loyal customer base who trust the brand for its consistent performance and longevity.

In addition to its exceptional products, AUKEY also places great emphasis on customer satisfaction. The company provides excellent customer support, ensuring that any queries or concerns are promptly addressed. AUKEY's dedication to its customers extends beyond the initial purchase, as it strives to build long-term relationships based on trust and reliability.

AUKEY's success is not limited to its product offerings alone. The company is also committed to environmental sustainability. It actively seeks ways to minimize its carbon footprint by implementing eco-friendly practices in its manufacturing processes and packaging materials. AUKEY's commitment to sustainability aligns with the growing global awareness of the importance of environmental responsibility.

Overall, AUKEY stands out as a leading technology brand that consistently delivers innovative, high-quality products. With its focus on customer satisfaction, commitment to excellence, and dedication to environmental sustainability, AUKEY continues to be a trusted choice for consumers seeking reliable and cutting-edge tech accessories.
Ratings on other sites
Trustpilot
Trustpilot
1.8
171 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. AUKEY contacts

  2. AUKEY emails
  3. AUKEY social media
AUKEY Category
AUKEY is related to the Mobile Phones category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.