Auctiva’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of online sellers are dissatisfied with e-commerce tools and services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Auctiva Review: Unreliable and Overpriced with Poor Customer Service
properly. I've been using Auctiva for a while now and it's been nothing but a headache. The site is always crashing and I lose all my work. It's frustrating to have to start over every time. And when I try to contact customer service, they're no help at all. They act like they don't care about my problems and just want to get me off the phone.
On top of that, Auctiva is way too expensive for what it offers. I hardly ever get it to work properly and yet I'm paying a premium price for it. It's just not worth it. I've had to switch to a different platform because Auctiva was costing me too much money and too much time.
Overall, I would not recommend Auctiva to anyone. It's just not worth the hassle and the cost. There are much better options out there that are more reliable and have better customer service. Save yourself the headache and look elsewhere.
Disappointing Experience with Auctiva: Poor Customer Service and Difficulty Cancelling Subscription
I recently had an experience with Auctiva that left me feeling frustrated and disappointed. I had signed up for their services, but quickly realized that it wasn't what I was looking for. So, I decided to cancel my subscription and get my money back. However, things didn't go as smoothly as I had hoped.
Firstly, I was confused as to why they would make it so difficult to cancel. I had to go through several steps and it wasn't very clear what I needed to do. After finally figuring it out, I cancelled my PayPal account to ensure that they wouldn't be able to bill me again. However, I was still charged the $9.95 fee.
I tried to contact their customer service department several times, but was met with frustration. Their phone line, ***190, always directed me to leave a message. I left several messages, but never received a call back. It was incredibly frustrating and made me feel like they didn't care about their customers.
Overall, my experience with Auctiva was not a positive one. Their customer service was terrible and it was difficult to cancel my subscription. I would not recommend their services to anyone.
Terrible Customer Service: My Frustrating Experience with Auctiva and Paypal
So, I gotta say, my experience with Auctiva has been a real doozy. I've been trying to close my account for months now, but it seems like they just don't want to let me go. I've called them up multiple times, sent countless emails, and yet they still keep charging my Paypal account. It's like they just don't care about their customers or something.
And don't even get me started on Paypal. When I reached out to them for help, they were even worse than Auctiva. I sent them four emails and didn't get a single response. Can you believe that? It's like they don't even care about their customers either.
Anyway, I finally got so fed up with the whole thing that I had to put a stop payment on my Paypal account from my bank and credit card. It's just ridiculous that it had to come to that, you know? All I wanted to do was close my account and move on with my life, but these companies just wouldn't let me.
Overall, I would definitely not recommend Auctiva or Paypal to anyone. They just don't seem to care about their customers and will do whatever it takes to keep charging you. It's a real shame, because I had high hopes for Auctiva when I first signed up. But now, I just can't wait to be done with them for good.
Is Auctiva Legit?
Auctiva earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Auctiva's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Auctiva.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Auctiva.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Auctiva and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Auctiva. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Outdated and Unreliable: My Experience with Auctiva
Auctiva ain't what it used to be. It's like they're stuck in the past or something. Nowadays, everyone's shopping on their phones, but Auctiva's templates are so slow and clunky. It's like they don't even care about keeping up with eBay. And don't even get me started on international shipping - it's a total mess. Plus, their multiple listing and inventory tracker are a joke. They just don't work. And don't even bother trying to get tech support - it's like they don't even exist. I've been waiting for a whole week for Auctiva to remove the scrolling and advertising from my eBay sales, but they haven't done a darn thing. So I took matters into my own hands and figured out how to do it myself. It's a pain in the butt, but it's better than dealing with this useless application. I'm slowly but surely getting rid of it, one item at a time.
Auctiva Review: Disappointing Support and Issues with Lister
I've been using Auctiva for a good few years now and it's been a great experience. However, I decided to switch over to Turbo Lister as it was free. But when I found out that TL was going away, I decided to go back to Auctiva. Unfortunately, I've been experiencing a lot of problems and issues since then.
I've opened a number of tickets and while I do get replies, nothing ever seems to get fixed. They've been putting out some new enhancements, but they refuse to fix any problems with the Lister. Importing is a complete joke as it messes up shipping, images, and you have to open each listing to fix the problems.
Honestly, I would advise you to stay as far away from them as possible. There's no support at all and the forums are absolutely dead. It's a real shame because Auctiva used to be a great tool, but now it's just causing me more trouble than it's worth.
i cancelled this subscription in august...i was billed for half a month...correctly...
then i was billed in september 9 for 54.80. i need credit to my account.
gollitexas. email gollitexas @ sbcglobal.net. thanks. golli
Overview of Auctiva complaint handling
-
Auctiva Contacts
-
Auctiva phone numbers+1 (530) 892-9191+1 (530) 892-9191Click up if you have successfully reached Auctiva by calling +1 (530) 892-9191 phone number 0 0 users reported that they have successfully reached Auctiva by calling +1 (530) 892-9191 phone number Click down if you have unsuccessfully reached Auctiva by calling +1 (530) 892-9191 phone number 0 0 users reported that they have UNsuccessfully reached Auctiva by calling +1 (530) 892-9191 phone number
-
Auctiva emailscopyright@auctiva.com98%Confidence score: 98%Legalhelp@auctiva.com97%Confidence score: 97%Supportabuse@auctiva.com96%Confidence score: 96%
-
Auctiva social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all Auctiva contacts
Recent comments about Auctiva company
Auctiva Review: Disappointing Support and Issues with Lister




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.