Woolworths

I have been shopping at Woolworth Beldon WA for over 20 years and have found the staff very courteous and friendly but at the moment there is a front end controller who is not very friendly her name is Myrna and she has been there for about 3 months. She does not have the manners or people skills at all. She is giving off signs to lot of customers and they are not very happy I know that there has been a lot of complaints and talk about how it has changed and that the staff are coping the back lash from customers. It is such a shame as this has been a very nice place to shop at. The staff were always smiling and very friendly but it has changed. It makes a lot of difference when staff recognize you and and ask how you are so please do something about this for you staff and customers who been shopping with you for years
Thank you
Diane Corbett

Earlier today after being at the beach me and my daughter went into Woolworth's Beldon. I was talking to her and admittedly didn't see the sign that the check out was closed, the lady that served me was fine but Samratulfuadah Hanif (full name on her badge is Samratulf) made a point of one. Rolling her eyes, but also loud enough for me and my daughter to her " OMG, how stupid are some people, like three people when you were away also came through" ( it was the express check out) she proceed to place the cards blatantly in our faces, if she had explained " sorry but this counter is currently closed you can either proceed to the counters that were open I would have happily gone it was only 10 items, but I have had enough it is bad enough that when you go in they are forever just hanging around and chatting they also use their phones on the shop floor and in general just ignore you like the customer service is horrific I just went there as it is right next to my gym but enough. I generally spend at least a $100 there a day but I would rather walk the extra 10mins to Cole's as I have never ever been called stupid there and especially at Christmas time? Is that how you train your staff? Ignore customers, you do have one great staff the lady that served me has always stopped chatting and open up the cigarette counter but is a shame as that store as a whole is the worst. I never normally complain but enough is enough and I definitely expect an apology. Details are: Manager is Daryl STORE:4345 POS: 007 Trans: 5129 0035 Time: 11.29 am Date: 22/12/2015 The name of the server isn't on the receipt which is unusual?