Asko Appliances

We bought this machine in 2017, 3 mths out of warranty the machine had a catastrophic fail of the struts holding motor at the time the repairer said he'd never seen anything like it so off it went to get repaired that was six weeks ago multiple phone calls to Asko Who flipped me from Asko to domestic and general who are the insurers and back again I asked for it to be escalated to a manager and that still hasn't taken place after a week on the last phone call I asked for the number of the repairer who took the machine they have no idea so somewhere in Australia is my broken washing machine and in my laundry are mounting pile of clothes we are still looking at six weeks post repair and still no washing machine is to be seen Asko Australia and domestic and general insurers in my opinion are the worst companies I have ever had to deal with there are no answers no care and No idea. ThisMachine had a catastrophic failure In the design of the struts that hold the motor that rotates the drum why not just replace it instead of spending all this money to repair and not returned it is just not good enough