The complaint has been investigated and
resolved to the customer's satisfactionResolved Armani Exchange — horrible customer service
resolved to the customer's satisfaction
Do not buy from Armani Exchange. I purchased a few products in Jan of 09 and never received my purchase. I understand the package may have gotten lost and that is out of their control, however it's now been 5 months and I have yet to receive a refund for the product I never received. I have called customer service several times to be told that the NY office will take care of the refund and guess what ... nothing yet. 1 Person helped me a few months ago and my total order was $158 and they refunded me $29 ???? I don't know where they got $29 from but they still owe me $129 ... they don't care about taking care of their clients and customers.
I have purchased from Armani Exchange in the past but at their local stores. Don't buy from them online, because if you have a problem you will never get it resolved!
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