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Very Poor Product
Alot of promises, very few fulfilled. Crews never showed up for work, company and crews always left a big mess for me to clean up. Always some excuse or reason why. Do not under any circumstance recommend this company or its affiliates and or sub-contractors.
Very bad experiance. Contractor attempted to install used windows and doors and also tried to cover up after the fact that the product was used.
The contractor made all kinds of promises, but never delivered. Took over 125 dys to complete one small sunroom that was 168 square feet. Very small room.
Alot of excuses by the contractor but no remedy. Also contractor Archadeck required large downpayment prior to contract beginning. ALARM BELLS already! bad mistake to hire this firm!
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Archadeck.com complaint handling
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Archadeck.com contacts
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Archadeck.com phone numbers1,80435371,8043537Click up if you have successfully reached Archadeck.com by calling 1,8043537 phone number 0 0 users reported that they have successfully reached Archadeck.com by calling 1,8043537 phone number Click up if you have UNsuccessfully reached Archadeck.com by calling 1,8043537 phone number 0 0 users reported that they have UNsuccessfully reached Archadeck.com by calling 1,8043537 phone number(205) 970 - 0121(205) 970 - 0121Click up if you have successfully reached Archadeck.com by calling (205) 970 - 0121 phone number 0 0 users reported that they have successfully reached Archadeck.com by calling (205) 970 - 0121 phone number Click up if you have UNsuccessfully reached Archadeck.com by calling (205) 970 - 0121 phone number 0 0 users reported that they have UNsuccessfully reached Archadeck.com by calling (205) 970 - 0121 phone number
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Archadeck.com address2924 EMERYWOOD PARKWAY, RICHMOND, Virginia, 23294, United States
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I wish I had seen this earlier. I had a horrible experience with Archadeck!
Built over 100 project in this area and this is the only one ever who had a complaint. There are just once in a while a consumer that wants more than they paid for, we sometimes call that job creep trying to add work without having to pay for it. Then there is the one that is Bipolar, one day happy and nice, next day angry at the world. Attempting to get reductions in their final payment. This one tried to use our permit to have his landscaper do a re-deck project after our project was done. The reason his landscaper did not do the sun room enclosure was due to no construction licence, could not get drawing and engineer stamps. His landscaper would do it cheap but, did not have the knowledge to do construction work correctly. Several other thing were done by this landscaper while we were there to by pass the HOA approval and avoid additional permits. when we completed our project the client wanted us to leave the permit again to allow his landscape to by pass the law. We made the City Inspector aware of what was going on after we completed our project. He advise us to remove our permit and he would handle the issue. A stop work order was issued to the home owner. After this, the home owner decided to get back at us by posted this UN- TRUE complaint. If you are any kind of service provide do not do work for this one. I would even be concern with using their business services based on the desire to not following the rules and laws. The real justice for us was when he call use back for a small warranty repair, we notice the re-deck had be done which included stairs 2' OC stringers with composite decking ( max is 16" OC) and some improper fastening practices. We pointed that out and guess what the landscaper is on his hit list nom. Imagine that.