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Arcelikvery bad service

1
H Jul 28, 2019

on june 10, 2019, i called Arcelik cesme office as my dish washer did not work and a man called Ozan or Okan came to my house to fix it.
(his cell number -05 30 0 67 40 44 ) He said this machine is old and left and l paid 50 Turkish Liras
but he did not do anything and he left and i called the office again on July 3 (or 4 )2019
for the same dish washer and he said the dish washer is very old (was bought in 2005 )
and no way he could repairit and left and i called another firm and had an invoice and a man came and fix the dish washer and left
what is this very poor service ?
Arcelik did not refund my money and caused so much stress and wasted my time
i am really suprised with their attitue and sent a mail to Arcelik office and no reply from them.
Thank you
best regards
Huseyin TEKIN

  • Updated by Husey · Jul 28, 2019

    Arcelik / very bad service
    arcelicesme izmir, Turkey
    Add a Comment

    on june 10, 2019, i called Arcelik cesme office as my dish washer did not work and a man called Ozan or Okan came to my house to fix it.
    (his cell number -05 30 0 67 40 44 ) He said this machine is old and left and l paid 50 Turkish Liras
    but he did not do anything and he left and i called the office again on July 3 (or 4 )2019
    for the same dish washer and he said the dish washer is very old (was bought in 2005 )
    and no way he could repairit and left and i called another firm and had an invoice and a man came and fix the dish washer and left
    what is this very poor service ?
    Arcelik did not refund my money and caused so much stress and wasted my time
    i am really suprised with their attitue and sent a mail to Arcelik office and no reply from them.
    Thank you
    best regards
    Huseyin TEKI

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