Arby's

I recently went into arby's and ordered several combos in those combos my curly fry boxes were half filled when I asked the manager{Vanesha} to please fill my fry boxes she told me no. I then asked her to either fill the boxes or please return my money, she refunded my money for the fries. When I go into Arby's and Cj or Earlene are there I never seem to have a problem. It's getting to the point that before I go to Arby's I call to make sure that Vanesha is not there. When she is there she yells at the other co-workers in front of customers and other crew members. She is always on her personal cell phone yelling at whoever she is talking to while customers are at the counter ordering. When I go into Arby's for breakfast and she opens she always leaves the store with only one person running both inside and drive -thru. When I come in during the evening hours and she is there she will be sitting down reading a book and then she will get up to take your order. Myself and many of my friends that go to Arby's daily feel as if something should be done about the way she runs the store. With her atittude Arby's will lose the customers who have come to Arby's for years.