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APMEX Complaints & Reviews

Apmex / horrible experience attempting to sell bullion to apmex

Bi
Jun 03, 2019

I will start by saying I am a veteran precious metals investor who had been an APMEX customer since December 20, 2012 although I've been buying and selling long before that. I have not used them a whole lot in recent years but I'd estimate I've bought around $50, 000 worth of gold off of...

APMEX, Inc. / Gold sales

Re
Nov 03, 2015

I had put in an order but the APMEX system will not take ACH or personal checks.So I called and they said it needed to be an Bank wire and it could not be a personal check (lie # 1). So I went to my bank canceled the ACH and called them asking if they would cancel the order. They said I...

Apmex / Poor customer service

Wc

I placed an order on a Saturday night, and chose to pay by wire transfer. I was given an account at JPMorgan Chase to wire funds to, so I immediately set up the wire transfer with my bank. The wire was sent at 11am on Monday, which was the next business day. By 4pm, the funds were wired...

Apmex / product lousy customer service worse

Hi

BOUGHT SILVER FROM THEM 2ND PURCHASE FIST SMOOTH NICE OTHER COMPANYS PRODUCT. PURCHASED THROUGH THEM THIS TIME' THERE PRODUCT' HORRIBLE QUALITY WORSE CUTOMER SERVICE!!! TOLD ME YOU CAN RETURN IT BUT U PAY FOR SHIPPING BOTH WAYS IF WE FIND NOTHING WRONG IM NOT HAPPY WITH PRODUCT...

Apmex / DISHONEST AND LIAR Company and People !!

Jo

I bought more than $5000 of silver coins and rounds, they sent all Canadian "BU coins" in crappy condition : circulated, used, dirty and finger printed !! They charge and ads the coins as BU condition ...not even close !! I can get that kind of junk coins in my local shop for 20% less, no...

Apmex.com / They sound friendly, but are very unprofessional and provide zero customer service

Mi

They SOUND friendly, but are very unprofessional and provide zero customer service. They held my check for 8 days, telling me it didn't arrive, then would not ship my order until 11 days after my check had CLEARED my bank. They would take no responsibility whatsoever for their...