APMEX
reviews and complaints

is a great company and their service is excellent. They also have a large selection of coins, which implies that a lot of their clients are willing to sell to them. A tip, if you want a guarantee that the coin you receive is in perfect condition, then buy either a new coin issued in the current or the previous year, or an old coin that is in proof condition. From my experience with ***, if you buy an old coin in "" condition, which was issued many years ago, there is no guarantee that it will be in perfect condition. It can still have scratches, marks and small dents. This was the case when I bought a gold 50 pesos in *** condition from them, so I was somewhat disappointed. ***'s definition of "" is a stretch.

My name is *** and my experience with APMEX was excellent. When things go wrong the true character of a company is revealed. Such was the case with my experience and APMEX. *** lost my shipment and I was stressed out. I recall working from home and waiting for the scheduled delivery, but it never came. The *** tracker app said delayed. After 7 days in this state I emailed APMEX back and they took care of everything. It took a while, but APMEX kept me informed and, in the end, sent me a refund.A personal thanks for APMEX claims and payments departments for their professionalism and attention in a stressful time. I would recommend APMEX to anyone seeking to perchance precious metals.Sincerely

I have placed 2 orders with Apmex. The first, free shipping and it was delivered; I elected signature delivery on my second order and the post office held it as they should. I was able to pick-up at the post office, after showing ID. These were not substantial purchases but they were handled very well/securely. I will continue to use Apmex. To the person with the comment regarding "intrusive questions" ... you can't buy a money order for that $$ amount and not be questioned in today's world. To the "Apmex owes me a refund" customer; I don't trust your words. Your hostility regarding the porch drop-off implies you DID receive your package but lied since you didn't sign for it. If that's not what happened, reconsider how you word your complaint/dispute in the future.

Not a lot of reviews from people who have SOLD to APMEX, mostly reviews from buyers, so I wanted to post a very positive review from a person who sold about $25,000 of coins to them. APMEX's buy back price was better than most and they make the entire process very easy indeed. The most work you will have after deciding what to sell is boxing up the coins. They email you a UPS shipping label, with the very reasonable insured shipping cost ($83 for my order) simply deducted from your proceeds, and this is the only cost to the transaction. Within 2 business days after they received my coins the full amount of the sale was transferred to my brokerage account via ACH. The entire transaction went perfectly. I can highly recommend APMEX for anyone looking to sell their precious metals. Thanks for your help & attention Michael Key.