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Anheuser-Busch
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1.0 404 Reviews

How responsive is Anheuser-Busch's customer service?

2 Resolved
402 Unresolved
Absolutely frustrating 🫠
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Anheuser-Busch reviews and complaints 404

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J
10:57 pm EDT

Anheuser-Busch Bud lite

My name is Jason Raabe my date of birth is August 6th 1981
I purchased a 24 pack of Bud Light last night on January 16th 2001 and they were all skunky tasting is not the first time this has happened I purchase it at Circle K in Montpelier Ohio

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3:16 pm EST
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Anheuser-Busch Delivery driver

I don't know where to report this. I wanted to inform you that today at approximately 10am, one of your delivery driver's almost ran over me while he was leaving his destination.
Not only did he miss running over me and didn't care to even look back, as he was leaving the shopping center, he made an illegal left turn where there's a sign that clearly indicates, NO LEFT TURNS. The delivery truck was all white except for your logo. CA DL# 03826G2. I was able to take a picture of him as he raced out of the parking lot. If you need further information, I can be reached via email or phone number [protected].
Thank you

Desired outcome: Call back

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4:40 pm EDT
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Anheuser-Busch Truck driver

I was entering I 24 West from Highway 49 in Pleasant view, and observed hey bud light truck Move over to the shoulder of the road, pass five or six vehicles, and then re-enter the Entrance ramp. This was around 330 p.m. on October 14. The only distinguishing numbers I could see on the truck was on the drivers front fender end it said A240. This was a smaller combination vehicle, not a box truck.As a business owner myself I would imagine you would want to know about a complete disregard of safety such as this

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12:40 pm EDT

Anheuser-Busch Busch light

I've been drinking Busch Light ever since it debuted, so that being said. I would know the difference between old(skunked) and fresh beer.Now they don't have the "born on date" If i did get a bad one? I would chalk it up to bad can. The last couple of months I've noticed that I've been getting alot of skunked beer(canned). But my friends buy it and it's tastes bad too. And I know we don't buy it at the same store.Have notice the pressure was lower, didn't make the " Buschhhhhhhhhhhhh!" sound. I've switched to bottles and not a problem. Don't know if its a regional thing? Or a aluminium problem since the "Can" shortage? Hoping it just a hiccup. Love the beer

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4:03 pm EDT
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Anheuser-Busch Truck driver complaint

I was at a gas station near Phenix City, Georgia. I was in my parking spot, and one of your delivery drivers was next to me.

My only guess is that he didn't have enough room to unload his delivery, I'm not really sure. He sat in his truck next to me for ~10 minutes, while I waited for my wife that was inside.

I noticed him getting increasingly frustrated but was not sure what was causing him the frustration. He then quickly backed up, pulled forward bumping mirrors with my car, crawled out the drivers side window of his truck (because he was so close to my car he couldn't open his door), gave me the finger, and then started to unload his delivery.

Never once did he ask me to move, which I would have absolutely done for him, had I known.

I couldn't believe the rudeness and aggressiveness. Not to mention the scuff mark he left on my car, which he absolutely noticed and then just disregarded.

I took a picture of the truck. The date and time of the incident was August 27th at around 2:00pm.

Please provide a response

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2:35 pm EDT
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Anheuser-Busch 24 pk busch light

12 Ju 20 DC2304 86-168-19
Hello this is Annette Sitzmann I was grocery shopping at Fareway in Le Mars iowa today and purchased a 24 pack of busch light when putting case of beer away there were two cans that were not opened and empty! The outside of box was dry but damaged and did not realize that at the grocery store as good side was facing up! Just thought I would let you know this for future! Love busch light and have been drinking a lot of it since being quarantined 😜 address is
Annette Sitzmann
32074 C44
LeMars, Iowa 51031
Thank you!

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8:49 am EDT
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Anheuser-Busch busch lt promo snow days

I have to say I am very, very, very disappointed in how this busch lt snow days promo was handled for green bay residents.

My extended family all participated in this promo, which I under stand was that you receive a dollar for every inch that falls in green bay, between january and march 21, 2020. That means myself, my husband, 2 daughters and son. 5 promos in all. We were all to receive a pre paid card for $30.00.
According to the promo.

Now this is where it is a total gimmick. Never received a prepaid card, received an e-mail telling you to click on a link. Well when you go to the link, it states it only wanted to give you 9.99 (not 30.00) and if you want to receive a prepaid card, it will cost you 3.00 (so you receive 6.99) or you can use it as a debit card for 9.99 to purchase something on line. Not at all what your promo stated. I did call and speak to someone and all they did is send me another link for like 7.99 (so now if I want to get my prepaid card I was promised. It will cost me 6.00 to receive 2 cards, and the total dollar amount to be 11.98. Crazy

So this morning I tried to use one of the card numbers I revived to purchase something on line, did not work as I needed more money than 9.99 to purchase my item.

All I am asking is for you to send me and my family member the prepaid card we were promised on this promo.

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8:40 pm EST

Anheuser-Busch 24 pack of canned bud light

I was just getting over being sick an bought a case of Bud Light and told my wife it tasted very bland I drank it anyway thinking my taste buds weren't 100% being sick and all.
Today I bought another case and oh my god it tastes like it did before thank god it was a batch of crap beer because I have my loyal taste of bud light back in my hand.
Please no more of the bland beer.
I can provide the lot # if you'd like

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9:47 am EST
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Anheuser-Busch michelob ultra gold

Michelob ultra gold
Purchased a 12 pack at Dierbergs February 25, 2020. Beer was immediately refrigerated from carton, carton was recycled along with receipt. Upon opening one bottle the next evening saw that I had rust on my hands from bottlecap. Immediately cleaned my hands, continued on to take a drink from bottle to notice black flakes all around bottle top.
Wiped flakes off with paper towel checked beer to see if there was any flakes inside bottle, none were discovered.
Decided to check other beers, as they all have rusty bottle caps with black flakes around the bottles and dried discolored drip marks on bottles. Would have not bought, but obviously cannot see inside carton, until purchased.
Very disappointed with this product as it is the only beer that I will consume. Would like to have a reason for this Quality Control mishap.

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10:46 am EST

Anheuser-Busch Truck driver

I was at a connivence store and truck drive was blocking my vehicle in. I ask him if he could move his truck so I can get out and the driver refused. Said when I'm done with my load I'll move. I told him I'm gonna be late for work and he said well I need somewhere to park. Well so do I. I'm gonna attach a few pictures of the cab. But truck drivers do not own the road and I'm sure being polite to the public is part of yalls practice.

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5:02 pm EST

Anheuser-Busch bud-light

Opened a bottle of Bud-Light from what I believe was a 20 pack purchased from Wal-Mart in Lake Saint Louis MO, and it had no carbonation. Most of the pack had been consumed and the beer was normal, only the one bottle was flat. The cap appeared to be on normally, and the beer had been stored at 39F for about a month.

Best before date: 29APR2020.
Other data: SL2248

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10:18 am EST
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Anheuser-Busch driver

At 8:52 a.m., a Budweiser driver almost hit my vehicle at a four way stop sign in the 600 block of Jefferson Street in Lafayette, LA. He could have let me proceed to turn left and get out of his way, but he didn't. He attempted to turn left and almost hit my vehicle. I had to blow my horn and put my car in reverse. Luckily, another car was not right behind me. I want this man reprimanded for this! It was very scary for me.

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3:56 pm EST

Anheuser-Busch bud light

I recently bought Bud light in Mtvernon Illinois from Luckys at the intersection of Veterans memorial drive and hwy 37. They are selling skunk beer it has been stored improperly or something. It tastes like hot pbr at 33°. I love bud light they need to be held accountable for what they are doing to your beer. This is the worst tasting bud light I have ever had I dont think this would be an issue with your product.

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1:57 am EST

Anheuser-Busch plastics in can again

This makes twice I have had this happen but this one take the cake this time I was drying my 16oz can and a 2 in long pice of plastic pice came in my mouth I don't understand why after the first time I complained it happened again I have been a drinker of bud for over 19 years I sure would hate to stope because of this you can call me back my name is. WADE LANEY. [protected] leave a number and name at the voice mail.

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7:12 pm EST

Anheuser-Busch bud light

I bought two 15 packs of bud light from the same store and the beer was flat no fizz I love bud light so please check in to it I live in Detroit, Mich my number if you want to call me back is [protected] my name is Ricardo Nelson Sr address is 17350 Freeland St Detroit, Mich.48235 I know this has to be a fluke I see it says my complaint is to short but what else can I say.

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5:11 am EST

Anheuser-Busch michelob ultra

It would seem that Anheuser Busch InBev has chosen to raise the price of Michelob Ultra without being obvious about it. The current price of a 24-pack of Ultra is nearly the same price that you had been charging for the 30-pack.
I will have you know that since you have stopped selling 30-packs of Ultra, I only drink Ultra when I am at a bar.
When at home, I now drink Coors Light by the 30-pack and the 36-pack.
Although I do not expect you to answer me, I am curious how your sales have been since your change.

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7:05 pm EST
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Anheuser-Busch budweiser clamato chelada

Dec 29th I purchased a Clomata Chelada for my father. When I got home he opened it and took a sip he then quickly realized it was mucus or syrup like. I purchased a 25 oz regular Budweiser found the sale by date. We then looked for a sale by date but there was none on the bottom of the can only codes. Not sure what happened to it or if it was just a bad batch.

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6:27 pm EST
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Anheuser-Busch chip on bottle

December 23, 2019

As I twisted off the cap of a Michelob Ultra Gold bottle, I sliced open my left thumb. I look at the bottle and saw there was a big chip of glass missing on the bottle. I dumped out the bottle of beer just in case there was any loose glass in the bottom of the bottle. None was found. Thankfully, the cut wasn't to deep, but did continuously bleed for a few minutes. I put Neosporin on it and bandaged it up to stop the bleeding. This could of seriously hurt someone. If I wouldn't of sliced my thumb, I could have potentially sliced my lip. Not sure how this got by quality or the inspection equipment or if it happened as the bottle was getting capped, but it's a serious issue nonetheless. After talking to a friend in the bottle making business, a chip bead/finish, typically doesn't run in out. It would be running solid. Picture is attached on just how big the chip is.

The bottle has a company code that looks somewhat of a horseshoe with a 06 by it and a laser bottle code number of 9100880040414.

I'm not sure what the desirable outcome resolution is, but it will definitely make me think twice about double checking the quality of a bottle to ensure it's perfect. I'll definitely be relaying this information to my social network about double checking the quality of there bottles. As mentioned above this could have been a much more serious matter. Especially, if this bottle would have gotten to my lips.

For any further information, I can reached at my email address :
[protected]@yahoo.com

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9:16 pm EST
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Anheuser-Busch budweiser promotions in cases of beer

How is it that a spend a fortune on Budweiser beer which I have done for years (three cases a week and I am still receiving pin numbers for the Budweiser hockey promo that expired on November twenty third 2019 I can't believe after a month that I am still receiving these cases with a promo that is invalid.*When I asked the beer store salesman about this tonight he had no clue it was expired and stated that they have several skids left with this promo marked on the cases. I expect this out of a discounted cheap beer but not a beer that I am paying forty five dollars a case for. I let this go on for a couple of weeks figuring it's just left over cases however it's been a month now.*Embarrassing is all I can say, *Very disappointed customer.

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8:57 pm EST
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Anheuser-Busch your new advertisement

I was so disappointed to see that you are vilifying wolves in your new advertisement. You have no idea how many years and how hard I've tried to get people to understand that wolves are not vicious. They are nothing like the way you portray them in your advertisement! The average human will never even see a wild wolf in their lifetime - they have been so decimated. If you wanted to do a realistic advertisement of a real villain, all you had to do was find some human animal abuser. They're a dime a dozen -- humans that abuse animals! Why didn't you do that?!? I truly wish that you didn't do that advertisement and that nobody ever sees it.

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Anheuser-Busch In-depth Review

Company Overview:

Anheuser-Busch, a renowned beer company, has a rich history and background that spans over a century. Founded in 1852, it has become one of the largest and most successful breweries in the world. The company's mission is to bring people together through the joy of beer, while upholding their core values of quality, integrity, and responsibility. Anheuser-Busch has achieved numerous key milestones and achievements, solidifying its position as a leader in the industry.

Product Range:

Anheuser-Busch offers an extensive range of beer brands that cater to diverse tastes and preferences. From iconic classics like Budweiser and Bud Light to craft beers like Goose Island and Shock Top, their portfolio is vast and varied. With a wide variety of beer styles and flavors available, beer enthusiasts can explore different options to suit their individual palates. Additionally, Anheuser-Busch occasionally releases specialized products or limited editions, providing unique and exciting experiences for beer connoisseurs.

Quality and Taste:

Anheuser-Busch is committed to brewing high-quality beer that consistently delights consumers. Their brewing techniques and carefully selected ingredients ensure that each beer maintains a distinct taste profile. With a focus on consistency, Anheuser-Busch delivers beers that meet the expectations of their loyal customers, ensuring a satisfying and enjoyable drinking experience.

Sustainability and Environmental Initiatives:

Anheuser-Busch takes environmental sustainability seriously and has implemented various practices and initiatives to minimize their impact on the planet. They prioritize water conservation and waste reduction, employing innovative methods to reduce their environmental footprint. Additionally, Anheuser-Busch actively utilizes renewable energy sources, contributing to the reduction of their carbon footprint.

Community Engagement and Corporate Social Responsibility:

Anheuser-Busch actively engages with local communities, demonstrating their commitment to corporate social responsibility. Through philanthropic initiatives and partnerships, they make a positive impact on society. Anheuser-Busch also takes responsibility for promoting responsible drinking, actively participating in alcohol education programs and responsible drinking campaigns.

Brewery Tours and Visitor Experience:

Anheuser-Busch offers brewery tours and visitor centers, providing beer enthusiasts with an immersive experience. These tours offer educational opportunities, allowing visitors to learn about the brewing process and the history of Anheuser-Busch. Tasting rooms and events further enhance the visitor experience, providing opportunities to sample a wide range of beers and engage with fellow beer lovers.

Customer Service and Support:

Anheuser-Busch prioritizes customer satisfaction and provides accessible and responsive customer support channels. They assist customers with product inquiries, complaints, and feedback, ensuring that their concerns are addressed promptly. Online resources and FAQs are also available, providing customers with helpful information and guidance.

Distribution and Availability:

Anheuser-Busch products are widely available globally, thanks to their extensive distribution network and partnerships with distributors and retailers. Customers can conveniently access their favorite beers through online ordering and delivery options, ensuring a seamless purchasing experience.

Pricing and Value for Money:

Anheuser-Busch offers a range of pricing options for their beers, catering to different budgets. Their value for money is competitive compared to other brands in the market, providing customers with quality beers at reasonable prices. Additionally, Anheuser-Busch occasionally offers special promotions or discounts, further enhancing the value for money for consumers.

Customer Reviews and Ratings:

Anheuser-Busch receives positive customer reviews and ratings from various sources, reflecting the satisfaction and loyalty of their customers. The analysis of feedback highlights the consistent quality and taste of their beers, as well as their commitment to sustainability and community engagement. Overall, customers are highly satisfied with Anheuser-Busch's products and services.

Industry Recognition and Awards:

Anheuser-Busch has received notable industry awards and accolades, recognizing their brewing excellence and sustainability efforts. Their participation in industry events and competitions further showcases their commitment to innovation and quality. These achievements solidify Anheuser-Busch's position as a leader in the beer industry.

Competitive Analysis:

Anheuser-Busch stands out among its key competitors in the beer industry due to its unique selling points and differentiating factors. Their extensive product range, commitment to quality, and strong market positioning contribute to their significant market share. Anheuser-Busch continues to innovate and adapt, ensuring their continued success in a highly competitive market.

Future Outlook and Innovation:

Anheuser-Busch has ambitious plans for future growth and expansion. They invest in research and development to drive innovation in brewing techniques and introduce new products. With a focus on meeting evolving consumer preferences, Anheuser-Busch aims to remain at the forefront of the beer industry, offering exciting and innovative options for beer enthusiasts.

Conclusion:

Anheuser-Busch, with its rich history, commitment to quality, and extensive product range, is a top choice for beer lovers worldwide. Their sustainability initiatives, community engagement, and dedication to customer satisfaction further enhance their appeal. With a wide availability of their products, accessible customer support, and competitive pricing, Anheuser-Busch offers a compelling value proposition. Overall, Anheuser-Busch is highly recommended for consumers seeking high-quality beers and a company that prioritizes social and environmental responsibility.

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www.anheuser-busch.com

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