AMF Bowling Centers reviews & complaints 1
View all 7 complaintsAMF Bowling Centers - people very unfriendly
My family and I enjoy bowling at the center, but some of the employees there need to be re-trained in customer service. Depending on who is at the front desk, next time we will not come in. Manager tiffany has such a nasty attitude towards everyone as they walk in. We were in there for about 45 minutes and she was on the phone the entire time and when a customer entered the center she looked at them like we were really messing up her conversation, but not one time did she get off the phone. There is a lane server, courtney, who everytime we come in there she is very rude, I am 35 years old, married with three children, and she showed no respect for my family, which is why we dont come at night anymore. My son wanted to order a drink with ms. Courtney and she was on the phone texting told my son to hold on while she finished her text. The reason I am righting this complaint is because me and my family love to bowl and there are some really great people at the center, but when I complained to joe the manager, its obvious he either didnt handle the situation or he did but its still going on. As a customer I think something needs to be done about the poor customer service from these two ladies and others if so, before they run the customers away.
The complaint has been investigated and resolved to the customer’s satisfaction.
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