Amerifreight
reviews and complaints

Scam! Run away!
I got a quote from AmeriFreight on May 14, 2021 for $764.
I get a call 1 week later, for a "carrier bid" of $1345. This is confusing. Almost DOUBLE the cost of the what I was quoted?!

If you read the other complaints online, you will see that others had the same experience.

I was told by Jesse Hester that if I'm not in a pinch, I should wait for a lower bid. I waited and the next quote was $100 more at $1445. I asked to speak with a supervisor. A woman named Brady explained that during Covid these carriers weren't making money, so now they are recovering their costs by taking more money from the customer. When I asked to speak with a supervisor, she said that he would tell me the same thing, but if I needed to "vent", then I can go ahead and speak with the supervisor, Richard. Really? It doesn't sound like the care at all about the moral issue here of lying to people about the cost.

They made more excuses. They explained that the carriers can charge whatever they want. Then, why bother giving people false quotes? These people are thieves.

I spoke with Richard and he said he would TRY to get me a carrier for $1, 078 (still more than the $764 that was quoted), but I got a rate that was slightly lower than that elsewhere (guaranteed—no one would have to TRY to get that rate). The other company I found has better relationships with carriers and was able to book directly. No waiting for a "bid".

I ended up canceling my order and booking with another company that booked the carrier immediately. They don't use quotes to mislead people. They just tell you what the best carrier rates are, when pickup would be and they booked it. Save yourself time and money by going somewhere else.