The complaint has been investigated and
resolved to the customer's satisfactionResolved America's Home Place — Nightmare
resolved to the customer's satisfaction
We are in the middle of a nightmare.
We hired America's home place to build our house in Hillsboro, Tn, and all we have had is problems. First there were numerous delays in digging the footers. Then they dug the footers using the wrong plans, thus they were several feet short on two sides. Then the block layers laid the block based on the wrong plans. Finally, after numerous unreturned phone calls to the contractor, the footers and the block were re-dug and re-laid.
Then, the materials started arriving for the framers, but still not temporary power pole had been installed, and no framers were available to start. Thus, the materials sat out in the rain for a couple of weeks and began to warp. When the framers finally did arrive, they spoke no English, and their supervisor did not know how to communicate with them, so he just left them to their own devises. He only shows up once a day, if that, but he can't tell them anything, so then he just leaves.
To make matters worse, without the temporary power pole we were promised 6 weeks ago, the framers have had to borrow our generator, and have depended on us to provide it with gasoline. They also did not order enough materials, so our framers decided that foam boards were as good as wooden ones for the sides and the roof of the house. They are even using the damaged boards to lay on the roof of the second floor.
And, as if that isn't bad enough, we paid extra for 9ft ceilings throughout the house, it is clearly marked on the plans, but they just finished the second floor with 8ft ceilings!
I want to fire them right now, but my husband is afraid that breaking their contract will cause further delays in building our house, because they might put a lien on the property. After reading the other [redacted]s on this website, I have encouraged him to contact a lawyer and fire them anyway.
If your are considering using America's Home Place for building your home, Don't. They will promise the world, and Rip You Off!