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American Home Security

American Home Security review: Repeated cold calls 10

J
Author of the review
3:33 pm EDT
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"Jason" calls from different numbers, that can't be identified on reverse lookup, in the 678 area code. I know it's Jason because, yesterday, I finally answered and when he said his name I told him not to call and that I didn't live in Georgia, even though I've kept my 678 prefix for my cell phone. He quickly hung up. Got two more 678 calls today that I didn't answer. That makes 8 in the past 6 days. When I did a Google search for American Home Security, "Jason" came up repeatedly. Seems to be a pattern. I am on the DNC registry.

Desired outcome: stop the calls

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Private 643
, US
Feb 04, 2024 1:19 am EST
Verified customer This comment was posted by a verified customer. Learn more

I recieved several calls from them. Trying to see who they are. If anyone has there website or company detail please let me know.

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russell studstill
Gainesville, US
Sep 22, 2023 6:10 pm EDT

Same as everyone else here. I've tried being "passed off" to the supervisor to find out as much as possible. It worked one time with a solar panel company that called for years. I asked a supervisor to take me off the call list because it was wasting their time too and he did it. That tells me that some are just collecting info of whomever they can but for what purpose I don't know. I cuss them out and sometimes just don't answer my phone which sucks. I've tried contacting our phone service and everything I can and nothing helps. I just wish I could get their personal numbers so I could call them at dinner time.

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Juanita #6
, US
Oct 31, 2023 11:50 am EDT
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I am in the same nightmare! These calls are happening everyday sometimes 2 times a day! This is harassment at its finest! Any suggestions to make this stop would be great!

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Private 643
, US
Feb 04, 2024 1:25 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Juanita #6

Have you tried to get information on them.like there call back #, website, where they located? If you can get that and share it. That would be good.

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mikalette69
Ball Ground, US
Jun 14, 2023 5:19 pm EDT

Why our government can't do something about these crooks, I do not know. I have been getting calls from them for years, some days 3 or 4 calls. I'm in a position that I am not comfortable not answering my phone, it is my business phone, as well as personal. It is difficult to believe with modern day technology, that they couldn't at least stop them from spoofing numbers. Just got one spoofing Peidmont Hospital, near where my son lives. Sad to think that anyone falls for these idiots scams. I'm guessing mostly lonely old people.

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Jimmy Bond
Westerville, US
Mar 03, 2023 5:02 pm EST

“Charlotte” with American Home Security, a robot leaving a partial voicemail. They aren’t legit or they would be following the rules of the Do Not Call registry and not calling blindly. But also they would leave a message if they were operating a legit service. Ducking voicemail says to me you know you are doing something wrong and can have deniability. My voicemail records everything. Spam and scam calls still get caught on my voicemail because I know how your systems work. Stop calling.

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Jimmy Bond
Westerville, US
Mar 03, 2023 5:07 pm EST
Replying to comment of Jimmy Bond

I have also found the following from the BBB:

“ADDITIONAL BUSINESS INFORMATION

Additional Info: On 08/09/2021, BBB investigated American Home Security LLC’s business practices. The investigation was prompted by a large volume of complaints and Scam Tracker reports. All complaints on the business were regarding the business making repeated Robo calls. During the investigation BBB found the business Secretary of State has been delinquent since 11/01/2019. The business does not have an active website or social media. The complaints started 06/2020. BBB has made several attempts to contact the business. As of 09/15/2021, BBB has not received a response from the business.

Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business model or if the business is still actively providing services.”

Do not answer any questions this entity has when they call you. They collect all the info you provide to them and can use it against you for the purposes of identity theft even with you confirming your address or vehicle info.

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Jimmy Bond
Westerville, US
Mar 03, 2023 5:10 pm EST
Replying to comment of Jimmy Bond

Forgot to mention they have an “F” with the BBB due to their lousy practices.

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Tamiah
, US
Jul 21, 2023 10:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Jimmy Bond

She calls me 6 times a day from different numbers I finally speak to a human but they never stop calling after I've asked them not to

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Concerned3
, US
Jan 10, 2023 1:54 pm EST

I live in rural west TN and they don’t even service this area. A woman started the called and passed me off to a “specialist” that sounded Indian.

He was more interested in finding out details of what I currently have and my access points than telling me about their product.

I got sucked in for a minute and then when I asked why he needed to know so much about my situation and current service and not to just tell me about their product, he hung up.

A scam, but to what purpose? To target my home?

Beware!