The complaint has been investigated and
resolved to the customer's satisfaction
American Financial GroupFraud and cheating


I was contacted in November by this company to do a loan modification. The people seemed very nice and I was very concerned about the cost of my mortgage. They charged me 2750 and did not submit the paperwork until later. I found out later that I was already in foreclosure and they did not do much of anything and I am back to square 1. This is crazy, if there is a class A lawsuit, I will join it.


  • Kj
    KJG 2015 May 19, 2015
    This comment was posted by
    a verified customer
    Verified customer

    The reference to this particular "American Financial Group" with a website at "" is obviously incorrect. That company is involved, through subsidiaries, in property & casualty insurance and in the sale of annuities. They do not offer residential mortgage loans or loan modifications. As you can see on their website home page, a Fraud Alert warns of a scheme whereby callers fraudulently representing themselves as employees of “American Financial Group” are cold calling from local phone numbers and offering pre-approved fraudulent loans subject to a processing fee. Obviously, the specific fraud which is the subject of this complaint was not committed by the American Financial Group referred to above.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.