The complaint has been investigated and
resolved to the customer's satisfactionResolved American Equity Mortgage — Terrible experience
resolved to the customer's satisfaction
American Equity Mortgage is a scam. Please make sure you get a few good faith estimates to make sure you are not taken advantage off. They will try and charge you as much as they can on every loan. Company will not give you a GFE unless you come in to the office. Just beware your experience will differ greatly depending on your loan officer. Get a few quotes. They charge a lot of bogus fees and will take advantage of you if they feel they can.
They treat their employees unfairly, go search on google for their previous employees class action law suits. I was a top loan officer for the company. I was fired on a month where I closed seven loans. I was fired for telling my boss I was not going to work for someone who was going to slam doors and curse at me. I was put on corrective action that same day for not making enough phone calls on a day I had an in office appointment with a client and told I would be reassed 15 days later. They fired me the very next morning on a day where I had my eighth loan of the month closing and I was never paid for that loan, it was transfered to another loan officer.