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1.8

Overall reputation rating based on reviews and complaints

Amazon Prime Video earns a 1.8-star rating from 22 reviews and 18 complaints, indicating that most streaming service users are dissatisfied with viewing experience.

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Amazon Prime Video Reviews Page 2 of 2

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Amazon Prime Video Right now,top of the line streaming app

This app is what Netflix used to be.the ease of having the ability to skip back 10 seconds or forward 10 seconds with just one tap of the screen beats nflix in itself.(yes I know you can tap the Netflix screen than tap they 10 second rewind ,but the forward is awesome when you want to scrub accurately thru beginning credits.the massive amount of content is amazing ,but I think video for video Netflix offers better tv series and movies ,just not the amount Amazon is able to produce.
The bad of thee app is I hate that I have to go off app,on to a browser (not even the Amazon shopping app will allow purchasing non prime vids) and log in ,find the movie,make sure you have the right card ,right movie and rent or buy the movie I want.it would be soooooo much easier if it was all able to be done in app.im sure it's in the works because I took a star off cuz of it.
But the catalog of movies is massive and Amazon (like Netflix)is coming out with some amazing shows of its own. 'THE MAN IN THE HIGH CASTLE' MAY be the best show I've seen in a long time since game of thrones.with an increased budget ,it could be epic..but Amazon gives me options with prime that Netflix dosent.if the video isn't free as included in the prime aka Netflix and my family really wanna see it,odds are I can rent it in either HD/SD with 1$ difference between the 2 ,and honestly on smaller screens you really can't tell the difference.but the amount of material means you also will see a cover that looks good,Malays watch a preview and read reviews because Amazon has so many movies on the market .that some look like high school productions or community college quality stuff.but it seems now that Amazon is getting even better as they are incorp apps into the service (pre Amazon Fire tv) like "stars" Cinemax" "HBO" stuff like that .also a lot of HBO,showtime stuff is free on Amazon prime.
The streaming service aside,the free 2 day shipping of almost anything is worth the seemingly large80$ annual fee.but when you see the deals Amazon shopping has and throw in free 2 day (that often arrives next day) you can't help but wonder why everyone isn't using it.my mom is anti tech and anti-everything modern.but after demanding she go from flip phone to smart,than p.c to Mac ,than fire tv and roku sheiks now barely tech savvy.but she LOVES AMAZON SHOPPING AND STREAMING like I never would have believed! She's done all her xmas shopping on it,buys all her clothes,loves the return policy and can't seriously beat the price as well as the odd things that you find that you never would have known about and now can't imagine living w/o...
EXAMPLE: I got her a glovebox car battery jumpstarter for xmas.she hates driving at night and is getting worry some as she gets older and knows nothing about cars.so when I told her that this cell phone sized box with a cord that has a cigarette lighter adapter on the end of it will jump start her car should she ever need it,she went bonkers.she dosent even have to exit the car and do the dreaded walk around the lot asking grouchy inconsiderate people to help her out.all she does is open glove box.plug into cig outlet the cord,plug the cord to the battery box that fits in your palm and turn on the power and wait 5 mins and BAMMMMMM! Her car is running and turning the switch to reverse charges it on her way home.
But prime is my new cable.i haven't watched cable in 5 months aside from my chargers games and recently the floods here in San Diego,ca.i guess with Amazon prime,roku I'm a full fledged cord cutter...I hope Amazon keeps developing shows,honing the easy streamlined interface on the video player that is pretty much as perfect as could be ,aside from a casting button.
P.s x-Ray is an awesome touch screen feature that when's the screen is tapped ,about 1/10 of the screen shows all the actors names and character names.tap on that actor and you are transported to IMDb based built in app that tells you why you swore you knew that actor from some other movie.its awesome and helps easily without taking you off the video ,to a history of roles,pics,movies and even add them to wish list.if Amazon keeps growing like it is,Netflix is going to have to offer us newer episodes of tv shows like family guy,American dad the league.i can't recommend this app more,just wish I could buy movies or rent them w/o leaving the page ...

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Aug 08, 2026 6:33 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

member for several years 1: The menu is old and outdated needs a refresh For instance to hard to find particular genre - endless scrolling 2. Movies cost too much not only way behind original release dates but twice the cost of cinema ticket netflix which i also have is free and no ADVERTISMENTS.

Really need to lift your game prime...

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Amazon Prime Video is ranked 5 among 93 companies in the Online Streaming Platform category

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