The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Alorica.comassesement test

The test is not right; I ahave been in customer service for years and have recieved awards; and letters from customers etc: We all have our ways and we all are not hard wired like a robot; the test is foolish - tricky and desciveing and it is geared towrds customer service and if one even the recrutrer said it was nuts whom she even said wrotes tests like these and has never seeen anything like this before this is for ATT they out soucrce that personal touch -- uh ummm to somesiting at home and not even an enmployee of ATT - even if one is lucky to aps this ding ding silly test; they have no clus what a customer really wants; I was aslked to drop my dinner on Fathers day to take this test; sounds like the recruits work on commish; I said after dinner... was pushed and shoved to take it .. then never heard back; sounded like she had a hangover ... some recruit; no wonder they work from home. anyways it is not worth 10.00 an hour go to work at for a Retail chain or something 10.00 an hour for 8 hours no benifits and no meal breaks ?? If you see this come across the wire it is a ripoff. ATT Work from Home Program --- 20 Hours a day -- There has to be a law and a FLAW !! The Flaw is not here the customers love me one on one; not on some silly test.

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