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Customer Service

5 Park Plaza, Suite 1100
Irvine, California
United States - 92614

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Complaints & Reviews

Dec 05, 2019

Alorica — verizon

Alorica is the worst job ever at the federal drive location. I work for verizon please dont work for thi...

Aloricaalorica management

The worst company I have every work for I started wor k at home had to buy my own equipment and pay my own cable bill for $10 no raises . I had a horrible horrible supervisor Matt Hampson he was rude negative .racist I was fired for call avoidance for 6 mins let me tell you this company had a very bad system most of the time system freezes and they don't want us to reboot so how can we take calls . Supervisor lies blame our internet service . I could feel as time was going on that supervisor picks on people until they fire you . It's a sad situation that we complain to management and they never believe us . Now am trying to file unemployment as I have no income has a two year old and they Said I was fire for misconduct . Wow these people are horrible how could you do that to someone . They lied I contact management all they say is we will
Look into it . System went Gm down I. April
Still haven't got all my money they wanted to give you their own hrs and I try to tell them all my yes I work I got tired if fighting I gave up . Anyone that is was supervise under Matt Hampson please but your remark here because I know am not the only one that had problems with his man he is the devil I swear .

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    Sep 29, 2019

    Alorica — christopher moore

    Supervisor employee Christopher Moore has disclosed to accessing my personal information and reading through...

    Aloricaunethical behaviour

    I am currently a Team Manager at the Charleston Wv site, I have invested 5 years of my career with this company. I work harder than any TM on at this site to promote Alorica as a "family business" I use to believe in that saying but I no longer believe that is the practice at the Charleston office. I would like to speak to someone directly regarding my concerns and complaints. You may reach me at my email Jennifer.[protected]@alorica.com or cell [protected]. Thank you

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      May 10, 2019

      Alorica — not getting paid

      Me and a couple of other co workers haven't gotten paid and pay roll and HR are doing nothing to solve it...

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      Jan 03, 2019

      Alorica — team manager

      Hi. Im Jessa Grace Labasa. Hopefully this would stay confidencial from my bosses in alorica centris site.. I...

      Quezon City
      Dec 09, 2018

      Alorica — tm management

      I recently joined this company 3 months ago . Since i started the trainer name is Madel Escobido . our...

      Quezon City
      Nov 23, 2018

      Alorica — incentive

      our quarter three incentive is not yet credited in our account i don't know why but they said that our client...

      Quezon City
      Nov 21, 2018

      Alorica — sprint - team joe ward - julie ann tabilog

      I am complaining your agent Julie Ann Tabilog for being mistress at a whore, I request for her dismissal at...

      Sep 28, 2018

      Alorica — bad management/bullying harassment

      I am currently employed in PAcificwest Ph. I am very proud being part of the account and 2 months from now I...

      Aloricaworking from home position

      I applied for a position with Alorica in Nov. 2017. I was assigned a training schedule and completed the three weeks required. When it came time for me to go to work, the system that I was supposed to use couldn't be accessed. I called EVERYBODY in Alorica for help after the help desk or my PAL couldn't help me. As a result, they terminated me in February 2018. I applied again in July 2018, thinking just maybe things would be better (I even purchased a new computer just in case the problem was my system; though it was determined that it was not). I got through the test and virtual interview, but when I got to the second interview I was told that I couldn't reapply until August, which is only three weeks away and well before the training is to start. Now I have to wait and re-apply in three weeks and hope that the positions are still available. The training for the position doesn't actually start until Aug.20th. Alorica, if you are going to hold us accountable when things go wrong, then you need to do a better job at fixing things on your end--- knowledgeable staff and those that actually answer the calls. I love the idea of working from home in the Customer Service industry (which I have loads of experience), but it is difficult to get any where if I don't have the proper support from the company.

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        Apr 04, 2018

        Alorica — promised bonuses

        I was "suspended" in February, coincidentally right at my 90 days, pending an investigation. I have not heard...

        Feb 02, 2018

        Alorica — recruitment misinformation (alorica cubao)

        Good day! I was interviewed by alorica cubao before..way back 2016.i was endorsed for final interview. I...

        Quezon City

        Alorica — management/ higher ups

        Today they fired me just because my numbers weren't as good ev th thought I saw people who are far worse than...

        Alorica — blatant drug abuse and sexual encounters between staff members in public

        I am a federal employee with a son and daughter in law working in a telemarketing firm on Research Loop very...


        Supervisor from ( Group Medicare Aetna)
        After I was allowed accessed to the building by security to go up to my floor to obtain my badge.She made a scene and raised her voice in a demeaning manner and demanded me to explain how I was allowed in the building when I gave an answer she was even more temperamental. She on multiple occasions has been Unprofessional, Rude and Disrespectful . For a company that stands for Passion, Performance and Possibilities all supervisors should be held to that standard putting the example promoting improvement, generating innovative solutions empowering ethics based on principles that govern a persons behavior.

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          Alorica — the job here

          this place is full of crap. ever since this company bought the other company we worked for all kinds of rule...

          Alorica — working conditions

          Inappropriate conversations at work..Drug use at work and on the premises.Favorism towards people that the...

          Alorica — bad management/sexual harassment/bullying

          When I was hired on at Alorica it was great and wonderful. I was on top of the world. But the classes wa...

          Alorica — harassment

          HR Manager stated that I could not report my managers for Harrassment after I complained about the Music-...

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