Allstate Insurance Brian Hickman Agency – Stop collection, explain the charge.

Paid 1 year for 6 policies, was told by Jacob Hickman of Brian Hickman All State Insurance Agency to disregard notices recieved for vehicles, payment would be credited and all good. I received proof of insurance for 1 year on vehicles. The Agency took out double for 1 policy didn't apply multi policy discount constant activity in my checking. Automatically took out payment for PIP after I signed waiver and mailed the self-addressed envelope to Texas. My bank retrieved the funds, then the Agency sent letters stating I will be penalized for stopping Automatic withdrawal. Now the Agency has sent me to a collection agency for under $300.00. My vehicles are insured through Liberty Mutual Insurance, All State Insurance Brian Hickman Agency still holds 4 policies until April of 2022 when my year is up. I do not know if the charge is for PIP or penalty for discontinuing automatic withdrawal. This agency has closed two offices since April of 2021 without notification. The two offices closed were the offices listed on my policies. I was not informed of the third location until the letters threatening penalty.