Charged item on Ebay, through PayPal. It never came. Crooks selling it also hacked my PayPal account so it showed no activity. Alliant had and still shows the PayPal payment. Went through standard procedure of timely complaining to PayPal, which showed zero transactions. Alliant then repeatedly refused chargeback of just $43 on its books which is not its own money, after all. Where did $43 payment go?
Refused even after writing VP of consumer banking and pointing out vendor criminality shown by standard process. In banking regulator terms.
Have been with Alliant for years with sometimes substantial balances. Now losing me as customer; Alliant has spent much more than $43 internally denying the proper adjustment.
Remedy: $43 plus the $200 of my time spent.