Ali Babanot supportive

M
This review was posted by
a verified customer
Verified customer
Review updated:

I have been member with Alibaba for the last 3years and thru alibaba M/s.Shijiazhuang South Coal Chlor-Alkali Chemical Co., Ltd. and
M/s.Hebei Wayne Chemical Stock Limited - contacted me for supply of PVC resin, when the material reached my factory it turned out to be chalk powder like thing, which we could not analyse what it is till today(USD15, 000Loss), when i made a complaint to Alibaba, theygave me a case number & they took all the documents and finallyafter 40days they said since these two supplier did not contact thru Alibaba, we cannot process the case, it is a shear eyewash on the part of alibaba, eventhough those two companies are Gold Member of Alibaba, even though i submitted that they came thru alibaba with a valid email proof, now alibaba stopped responding to my emails.So i truly and sincerely request all the people who are using Alibaba not to trust them for the simple reason even though myself and the supplier were Gold member of alibaba, they never took pain to identify the problem and get it solved for their members. I am concerned about others also, who can b scammed by these kind of chinese suppliers & that too thru Alibaba portal.

  • Updated by Baldur Nelson · Aug 29, 2018

    Solar system advertised through Ali Baba from Bluesun Solar of China. Does not meet Canadian CSA standards and cannot be used here. Bluesun will mislabel shipping info from solar panels to solar generator to avoid Customs tariffs. Chinese solar panels are subject to a 154%anti dumping surcharge. Cost to me of an additional $23500.
    In dealing with Bluesun they say they have sold many units here... not to worry.
    Confronted with these troubles Bluesun washed their hands of any contact and Ali Baba will not respond either.
    At this point in time Ali Baba is seeking to open business outlets in both Canada and the USA.

Responses

  • Ba
    Baldur Nelson Sep 06, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Products shipped to Canada are mislabeled to cofuse Boarder agents. Products are not certified for Canadian usage. Manufacturer will not recognize problems. Ali Baba does not support customers. Tough luck, so what, who cares. Buyer beware.

    0 Votes
  • Al
    Alex Dinh Oct 22, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Hey,
    I saw the website Alipay.adult. I don't think this is a new website of Alipay. Is it right?

    It's not good a website that relate to Alipay Inc.

    alipay.adult/en/entaiterment/la-zenda-nortena

    Thanks,
    Alex

    0 Votes
  • Sc
    Scott Misener Jun 04, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I was paying for an order:
    Total cost 11.71 USD.
    Made payment by Mastercard.
    Checked my orders - charge was $14.71
    The amount changes and I was over charged $3.00
    See photos of screen captures attached.

    Comments
    Comments
    Comments

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem