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Pending transactions are misleading, and can be taken out at anytime, especially when there is not enough money in the account to cover them
Pending transactions are misleading, and can be taken out at anytime, especially when there is not enough money in the account to cover them. I keep track of my transactions, and when they will be taken out, but it seems like whenever I don't have enough money in my account, the pending transactions will go through, even if they are slated for a future date, causing multiple NSF fees. It seems like predatory banking. I had two pending transactions that weren't supposed to go through until the 20th of March, but as soon as my account was low on the 19th, they were taken out, and I was charged almost $35 for each one. This is not the first time this has happened. Advia is very shady with the "available" balance on the banking app. The whole point of an online banking account is to forego actually writing down my transactions and keeping track of it myself. It is misleading a lot of the time, not presenting what I actually have to spend from my account. I was recently laid off from my job because of the Coronavirus, and the $120 that I was charged could have been used towards bills or something else essential that I may have needed during this time.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Advia Credit Union legit?
Advia Credit Union earns a trustworthiness rating of 98%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Advia Credit Union. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Advia Credit Union resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Adviacu.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Adviacu.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for Advia Credit Union have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Advia Credit Union and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Advia Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Advia Credit Union. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Advia Credit Union
Advia Credit Union prides itself on its commitment to exceeding member expectations by providing exceptional service and working to improve the financial well-being of its members. With a focus on making banking simple and convenient, Advia Credit Union offers online banking tools, mobile banking, and a network of over 30 branch locations throughout Michigan, Illinois, and Wisconsin.
As a not-for-profit financial cooperative, Advia Credit Union is owned and governed by its members. This means that its profits are returned to members in the form of better rates, lower fees, and improved services. Advia Credit Union also gives back to the communities it serves through various charitable initiatives and volunteer opportunities.
Overall, Advia Credit Union is a trusted financial institution that is dedicated to helping its members achieve their financial goals. With its commitment to exceptional service, competitive rates, and innovative products, Advia Credit Union is an excellent choice for anyone looking for a reliable financial partner.
Overview of Advia Credit Union complaint handling
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Advia Credit Union contacts
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Advia Credit Union phone numbers+1 (269) 382-9845+1 (269) 382-9845Click up if you have successfully reached Advia Credit Union by calling +1 (269) 382-9845 phone number 0 0 users reported that they have successfully reached Advia Credit Union by calling +1 (269) 382-9845 phone number Click down if you have UNsuccessfully reached Advia Credit Union by calling +1 (269) 382-9845 phone number 0 0 users reported that they have UNsuccessfully reached Advia Credit Union by calling +1 (269) 382-9845 phone number+1 (269) 382-9745+1 (269) 382-9745Click up if you have successfully reached Advia Credit Union by calling +1 (269) 382-9745 phone number 0 0 users reported that they have successfully reached Advia Credit Union by calling +1 (269) 382-9745 phone number Click down if you have UNsuccessfully reached Advia Credit Union by calling +1 (269) 382-9745 phone number 0 0 users reported that they have UNsuccessfully reached Advia Credit Union by calling +1 (269) 382-9745 phone number+1 (844) 238-4228+1 (844) 238-4228Click up if you have successfully reached Advia Credit Union by calling +1 (844) 238-4228 phone number 0 0 users reported that they have successfully reached Advia Credit Union by calling +1 (844) 238-4228 phone number Click down if you have UNsuccessfully reached Advia Credit Union by calling +1 (844) 238-4228 phone number 0 0 users reported that they have UNsuccessfully reached Advia Credit Union by calling +1 (844) 238-4228 phone numberCenter Relationship Manager
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Advia Credit Union emailsnloftis@adviacu.org94%Confidence score: 94%Marketingmarketing@adviacu.org79%Confidence score: 79%Marketingcontact-advia@adviacu.org78%Confidence score: 78%Support
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Advia Credit Union address6400 West Main Street, Kalamazoo, Michigan, 49009, United States
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Advia Credit Union social media
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