Advantage One Tax Consulting’s earns a 1.0-star rating from 0 reviews and 11 complaints, showing that the majority of clients are dissatisfied with tax consulting services.
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Fraud company
This is a classic example of a fraud company.
They will fool you by making a wrong draft showing us that we will get $XYZ return, then they will ask us to pay for their payment and then they will file taxes with the different calculation where there is no return but we have to pay way more.
No one accepting their mistake, no one there to receive a phone call and respond to an email because they got payment.
Every time their customer care telling that they will update in 24 hours & they will reply to an email but no email and no callback.
I recommend to all that do not file taxes with this fraud company and do not recommend it to your friend or relatives. This company should be ban from the USA.
If I could give a negative rating I would (less than one star)
Our tax return was filed separately on federal return even after constantly telling the AOTAX people to file it jointly. We lost return money because of that and we are not even getting the COVID relief as well. It's ridiculous! I asked them for the tax return copy multiple times but never got it. Old drafts were filed for the state tax returns and there was no proper communication between the employees dealing with our return. An amendment needs to be filed for that but we have received no proper communication on that from AOTAX. We even received an IRS notice because of this. We are taking care of the notice ourselves because we can't expect anything from this useless tax services company. There were so many issues with the drafts - like address was wrong, my SSN replaced with my wife's SSN, and whenever we called or messaged for a resolution, someone new came on and screwed up our return. These guys wasted our time and energy - we could have done a better job ourselves.
I submitted my tax return for 2018 through AO Tax (Ticket#*****)
I submitted my tax return for 2018 through AO Tax (Ticket#***). Recently, I received an audit query from the IRS regarding this. I contacted AO Tax about the audit letter, and they advised me to raise an Audit ticket, which I did (Ticket#***). I did this two weeks ago, but I have not received a response from them yet. I also requested a callback regarding this matter, and they assured me that someone would contact me within 24 hours. However, no one has called me. This is very unprofessional and will cost me money because I will have to go somewhere else to address this issue. Ideally, this should have been free since AO Tax filed my taxes incorrectly.
Is Advantage One Tax Consulting Legit?
Advantage One Tax Consulting earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Advantage One Tax Consulting. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Advantage One Tax Consulting's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Aotax.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Aotax.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Advantage One Tax Consulting and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Advantage One Tax Consulting's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- Advantage One Tax Consulting protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The sensitive services provided on this website are hosted on a shared server, which may increase the risk of unauthorized access and data breaches. It is important to ensure that the website has adequate security measures in place to protect user data, such as encryption and secure authentication protocols.
- We conducted a search on social media and found several negative reviews related to Advantage One Tax Consulting. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Unreliable Service: My Experience with Advantage One Tax Consulting
I had some trouble with Advantage One Tax Consulting y'all. They gave good service before, but this year was just da worst. They went MIA on me after I paid my invoice. Ain't that just like some businesses though? They get what they want and then they don't care no more. So if y'all thinking about using them next year, just be careful, ya hear?
Advantage One Tax Consulting: A Disappointing Experience with Abysmal Customer Service
I cannot stress enough how incredibly disappointed I am with Advantage One Tax Consulting. It seems like the only thing they care about is getting paid - once they receive that money, they abandon you completely. It's such a shame because before I paid them, they were incredibly responsive and attentive to my needs. But once the transaction was complete, they disappeared off the face of the earth.
It's a real shame because they seemed like they would do a great job for me. But I never got to see that. Instead, I got an incomplete report and radio silence from their customer service team. I tried reaching out to them multiple times, but they just ignored my calls. It's baffling to me how a company can treat its customers like this.
To anyone considering working with Advantage One Tax Consulting, I highly recommend that you reconsider. They might seem like a great option at first, but I promise you that they're not worth the money. They will take your payment and then disappear, leaving you stranded and without any support. Don't make the same mistake I did - find a company that actually cares about its customers.
Disappointing Experience with Advantage One Tax Consulting - Unresponsive and Unhelpful
I gotta say, I'm pretty disappointed with Advantage One Tax Consulting. I paid up front for their services, but then when I needed them, they just disappeared on me. I've been trying to get ahold of them to get a copy of my 1040 form, but it's like they don't even care. I've called them over and over again, but they just don't answer. It's not like I'm asking for anything crazy, just the basic paperwork that I need. Honestly, I wouldn't recommend doing taxes with these guys. It's just not worth it.
Advantage One Tax Consulting: Promise of $5762 Refund, Only Received $1598, Terrible Customer Service
I was really disappointed with Advantage One Tax Consulting. They claimed that I was going to get $5762 back from the IRS, so I trusted them and made the payment. But when it was time for me to actually get my refund, they only gave me $1598. I feel like I was robbed! It's such a shame that I spent my hard-earned money on this company and ended up with so little.
I tried to contact them to complain about this, but their customer service was terrible. I was on the phone for over an hour and nobody picked up. When I finally did manage to get a hold of someone, they were very rude and unhelpful. They made it seem like it was my fault that I didn't get as much money back as they promised.
Overall, my experience with Advantage One Tax Consulting was awful. I wouldn't recommend them to anyone. Save yourself the trouble and find a more reliable tax service.
Advantage One Tax Consulting Review: Communication Pitfalls but Helpful Tax Services
Advantage One Tax Consulting has some pitfalls that may cause some inconvenience in terms of communication. As a customer, it can be frustrating to wait for a response, especially when payments have been made. Personally, I have encountered delays with their response time after making payments on certain occasions. However, it is important to understand that they may have a high volume of clients and are doing their best to accommodate everyone's needs.
In addition to the response time issue, I have also experienced some difficulty when attempting to reach them via text. It can be quite disappointing to finally get through to someone and then having the line cut off immediately. It feels like having a conversation with an old-fashioned store owner who is only interested in making sales and not in their customers' satisfaction.
Despite these issues, I still think that Advantage One Tax Consulting has its benefits. For instance, their tax consulting services are quite helpful and can save you a lot of time and headaches during tax season. They take pride in their ability to help their clients find the specific tax deductions that apply to their businesses. This is a huge plus when trying to navigate the complexities of tax laws.
Overall, I would recommend Advantage One Tax Consulting to anyone who needs professional tax advice. Do keep in mind that there may be some inconveniences when it comes to communication but, if you are patient, you will find that their services can be quite helpful.
Avoid this tax company: Negligence and money-grabbing practices
All they care about is taking your money. They didn't even bother to file my tax return from two years ago and didn't communicate with me about the issue at all. Now I'm dealing with the consequences of their negligence during the current tax year. I would not recommend this company to anyone.
Avoid aotax.com - Poor Communication and Nonexistent Customer Service
So I went to aotax.com to get help with my taxes. I gave them all my stuff and paid them, but I haven't heard nothing from them since. I tried calling their customer service, but they ain't answering. They got this thing called escalation, but they ain't doing nothing about it and they ain't telling me nuthin. It's just real bad, man.
Disappointing experience with Advantage One Tax Consulting (AOTax) - Wouldn't recommend!
experience overall.
I recently used Advantage One Tax Consulting (AOTax) to help me file my taxes. While they did provide some support, I found that they dropped the ball when it came to correctly spelling my last name. I was disappointed to find that every time a mistake was made, they would come up with excuses and try to cover up their error. What's worse, when I made a payment for their FBAR services, I found that they were less responsive and didn't provide the same level of support that I had received initially. All in all, my experience with AOTax this year was pretty bad and I would not recommend them to anyone. It was a truly horrible experience that I hope no one else has to go through.
Overview of Advantage One Tax Consulting complaint handling
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Advantage One Tax Consulting Contacts
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Advantage One Tax Consulting phone numbers+1 6848886926829+1 6848886926829Click up if you have successfully reached Advantage One Tax Consulting by calling +1 6848886926829 phone number 0 0 users reported that they have successfully reached Advantage One Tax Consulting by calling +1 6848886926829 phone number Click down if you have unsuccessfully reached Advantage One Tax Consulting by calling +1 6848886926829 phone number 0 0 users reported that they have UNsuccessfully reached Advantage One Tax Consulting by calling +1 6848886926829 phone number
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Advantage One Tax Consulting emailsprioritydesk@aotax.com100%Confidence score: 100%clientsupport@aotax.com77%Confidence score: 77%Supportnandakumarkv@aotax.com74%Confidence score: 74%clientservices@aotax.com73%Confidence score: 73%Communication
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Advantage One Tax Consulting address20610 Quarterpath Trace Circle, Sterling, Virginia, 20165, United States
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Advantage One Tax Consulting social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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