Menu
Acuren Industrial Services Customer Service Phone, Email, Contacts

Acuren Industrial Services
reviews and complaints

Acuren Industrial Services's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.acuren.com
www.acuren.com

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Acuren Industrial Services complaints 1

ComplaintsBoard
M
10:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Acuren Industrial Services hostile and unsafe work environment

While working for Acuren Inspections, I have been subjust to unwarranted comments from David Dunn, the Operations Manager, such as "where's the biscuits and gravy " the first time seeing this man and this was witnessed by another employee, Allan Gargus. When asking about work I either get laughed at or told that I can clean my house.

Also while working a job with three other employees, the lead for that job was very hostile to the rest of us, myself and two male employees. We all submitted letters to that effect and again David Dunn got a laugh out of them. Nothing was done to that employee, Michael Chapman, because he still works as much as every. While I was working a job in NC the week of March 4th to the 8th. I was on night shift and my last night of working was Thursday night, I asked about the hotel room because they (the office in NC) has us traveling back to AL on Friday and we had to be out of the hotel room by noon (hotel was booked). When I asked my Division Manager, Todd Harley, about it, he forwarded my question to David Dunn and someone else, I do not know who. I was told to just sleep on Friday and they will cover the room, that was Thursday afternoon. Friday morning after a 12 hour shift, I was told by the night shift leads, that I was driving a van back to Birmingham AL ( 11 hour drive) and that I had to check out of the hotel by noon. Again I questioned my operations manager and my division manager about the unsafe driving and again this third person starts yelling at me (if you can yell by text) stating that I could find my own hotel to sleep and I would have to submit a expense report for it. Fine but no hotel will let you check in at 8 or 9 am, I checked. So after working a 12 hour shift I had to drive 11 hours back to Birmingham AL. And this was after we received an email about fatigued driving. They like to preach safety but as long as you don't get an OSHA recordable then it all good.

I have worked for other Acuren offices in the 2 plus years that I have worked for Acuren and I have never been treated to the level of disrespect or been lied to as I have working for the Birmingham office

Read full review of Acuren Industrial Services
Hide full review

Is Acuren Industrial Services legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Acuren Industrial Services to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Acuren Industrial Services is known for their high standards and safety. If you're thinking about dealing with Acuren Industrial Services, it's wise to check how they handle complaints.

Acuren Industrial Services earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Acuren Industrial Services. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for acuren.com can be seen as a positive aspect for Acuren Industrial Services as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Acuren Industrial Services's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Acuren.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Acuren.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Acuren Industrial Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Acuren Industrial Services complaint handling

Acuren Industrial Services reviews first appeared on Complaints Board on Mar 22, 2019. The latest review hostile and unsafe work environment was posted on Mar 22, 2019. Acuren Industrial Services has an average consumer rating of 1 stars from 1 reviews. Acuren Industrial Services has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Acuren Industrial Services contacts

  2. Acuren Industrial Services phone numbers
    +1 (800) 218-7450
    +1 (800) 218-7450
    Click up if you have successfully reached Acuren Industrial Services by calling +1 (800) 218-7450 phone number 0 0 users reported that they have successfully reached Acuren Industrial Services by calling +1 (800) 218-7450 phone number Click down if you have UNsuccessfully reached Acuren Industrial Services by calling +1 (800) 218-7450 phone number 0 0 users reported that they have UNsuccessfully reached Acuren Industrial Services by calling +1 (800) 218-7450 phone number
    Customer Service
    +1 (888) 578-9066
    +1 (888) 578-9066
    Click up if you have successfully reached Acuren Industrial Services by calling +1 (888) 578-9066 phone number 0 0 users reported that they have successfully reached Acuren Industrial Services by calling +1 (888) 578-9066 phone number Click down if you have UNsuccessfully reached Acuren Industrial Services by calling +1 (888) 578-9066 phone number 0 0 users reported that they have UNsuccessfully reached Acuren Industrial Services by calling +1 (888) 578-9066 phone number
    Recruiting
  3. Acuren Industrial Services emails
  4. Acuren Industrial Services address
    17146 Feathercraft Lane, Suite 475, Webster, Texas, 77598, United States
  5. Acuren Industrial Services social media
Acuren Industrial Services Category
Acuren Industrial Services is related to the Industrial Materials and Equipment category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.