Access Self Storagedirect debit issues

D Nov 12, 2018
This review was posted by
a verified customer
Verified customer

I went into your reading branch 10weeks ago and filled out a new direct debit mandate. but for the 8weeks access reading has tried to take money from a closed account instead of my new account, resulting in me getting a £8 charge every month. I have been dealing with Lucie Sneberkova at reading store, who I have found very rude on telephone. also unhelpful in emails. this has resulted in me leaving access storage.
Many thanks mr dg lakin

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