AAFES Military Star Card review: Credit card

This credit card was supposed to have been cancelled through a telephone call to Military Star in Spring 2018 after my divorce and before moving overseas. At this time of cancellation, there were no issues from Military Star as it had a 0 balance and could have been cancelled quickly as requested.

Military Star failed to go through and cancel the cards. (all other accounts and credit cards cancelled with out issue). Five years later my ex wife, who has no legal ties to me and all financial obligations are removed from my responsibility, used her supposed cancelled Star card and purchased 8,000.00 worth of merchandise and did not pay. I have e mailed and called Military Star and they are refusing to return calls promised or answer emails and work with me on this. My pay is now garnished to pay her bills.

These are charges that if Military Star had done what was requested of me, to cancel, an obligation they have to cancel these cards, I would not be going through days of work to fix this serious issue. This has severely affected my job prospect as I cannot get a security clearance for a job I was going to get, as well as purchasing a home