411’s earns a 1.4-star rating from 1 reviews and 6 complaints, showing that the majority of users are dissatisfied with directory assistance services.
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411 Complaints 6
411 Review
I'd give this a lower rating but forced to give 1 star!
This company is a complete scam. They offered me a package and said cancellation anytime with no notice required. Called an agent and cancelled my service, HOWEVER, they never actually cancelled my service then turned around and said it required a 30 day notice. I finally got in contact with a manager in their finance department and told them to listen to the recorded call which should prove the sales agent said no advanced notice required for cancellation and would take effect immediately. THEY LIED!
Had to take legal action because they sent my file to a collections agency. Let's just say they quickly tucked their tale between their legs because they were caught SCAMMING! This is a short post but can say worse experience ever!
PLEASE, PLEASE, PLEASE BEWARE AND AVOID ANY DEALINGS WITH 411! You've been advised!
CONSUMER BEWARE!
Avoid 411 Folks: A Scamming Business Just Like Yellow Pages
I ain't never gonna do any business with them 411 folks again. They're just like them yellow pages, always trying to scam ya. They straight up lied to me and didn't do nothin' they said they would. I suggest y'all avoid 'em like the plague.
Warning: Beware of 411 - A Scam Company That Takes Your Money Without Delivering
411 is a company that you should be careful with. They have a tendency to take your money and not give you what you paid for. I had a bad experience with them where I was scammed out of $500. It's not right and it's not fair. I want to warn others to be careful when working with this company. They are a scam and will take your money without giving you what you paid for. Don't fall for their tricks and don't trust them. It's important to be aware of companies like this and to protect yourself from being scammed.
Is 411 Legit?
411 earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for 411. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
411 has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
411.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
411.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
411.com you are considering visiting, which is associated with 411, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
411 website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While 411 has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- 411 protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to 411. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
411 Advertising: A Total Bust and Scam - No Leads and Unauthorized Charges
I tried advertising with 411, but it was a total bust. I didn't get any leads from it, which was a real bummer. And to make matters worse, they charged my card even after I closed my account. What a scam! It seems like there's no end to these fraudulent online companies.
411 Scam Alert: Beware of Unauthorized Charges and Collections Threats
So, I was checkin' out some reviews 'bout 411 and it seems like I ain't the only one who's been gettin' billed by them for stuff I never signed up for. They keep threatenin' me with collections and it's just a big ol' mess. I wouldn't recommend messin' with them at all. Stay away if you know what's good for ya.
Beware of 411.com: A Shady Company Out to Scam People
So, I stumbled upon 411.com and boy was I surprised! I never even knew this company existed, let alone ordered any of their services. But somehow, they managed to get a hold of my banking information and started charging me a whopping $99.00 every month! Can you believe it? I mean, I reported this fraud last month and got my money back, but now they've gone and charged me again! It's like they just don't care about their customers at all.
And get this, when I contacted my bank about it, they told me that they've had a lot of issues with this company stealing and fraudulently charging businesses. Can you believe that? It's like they're just out to get people's hard-earned money without any regard for the consequences.
Honestly, I wouldn't recommend 411.com to anyone. They seem like a shady company that's just out to scam people. So, if you're thinking about using their services, I'd advise you to think twice. It's just not worth the risk.
Overview of 411 complaint handling
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411 Contacts
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411 phone numbers+1 (206) 555-1234+1 (206) 555-1234Click up if you have successfully reached 411 by calling +1 (206) 555-1234 phone number 0 0 users reported that they have successfully reached 411 by calling +1 (206) 555-1234 phone number Click down if you have unsuccessfully reached 411 by calling +1 (206) 555-1234 phone number 0 0 users reported that they have UNsuccessfully reached 411 by calling +1 (206) 555-1234 phone number
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411 emailssupport@whitepages.com100%Confidence score: 100%
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411 address2033 Sixth Avenue Suite #1100, Seattle, Washington, 98121, United States
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411 social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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