2021 Tri Glide review: Suspension; rides miserably rough

We had a 2012 triglide and we just purchased a 2021 triglide. The 2012 rode rough but the 2021 rides miserably rough. It rides ok on a perfectly smooth road but we live in Iowa and our roads are not perfectly smooth. On a rough road it will almost jar your teeth out and compresses you spine because it rides like a steel wheel wagon. On a wavy road it rides like a bucking bronco. It is so bad that my wife will not ride on the back so I am in the process of having after market shocks put on it.
I think it is a disgrace that after paying $35, 000 for a motorcycle you have to take off the original equipment shocks and put on after market shocks to make
it rideable. This will be my last Harley! We always get a lot of comments about our trike when we are riding and people want to know how we like it. We will definitely be honest and say we don't and would not recommend buying one unless they ride on perfect roads.
I wish I had my money and 2012 back