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CB Automotive and Vehicles Review of 2019 JeepWrangler
2019 JeepWrangler

2019 JeepWrangler review: Inability to service vehicle

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5:05 pm EDT
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We have been to our dealership 8 times in the last 8 months for an electronics problem with our 2019 Jeep Wrangler with 43000 miles on it. We bought the vehicle new. It has never been in an accident, never driven hard and never taken off road. The vehicle has intermittent check engine lights, every light in the instrument cluster illuminates, and power steering is lost. This has created a dangerous driving condition. Today, the vehicle became undriveable while in traffic. The electronics malfunctioned. The vehicle was turned off on the advice of the dealership mechanic; however, the vehicle would not start. Once the vehicle restarted and could be safely removed from traffic, it again did not start. A message displayed indicated the vehicle would not shift and multiple cluster lights illuminated.

This is unacceptable. We request compensation for these issues that the dealership has had months to fix but has been unable to resolve.

Claimed loss: Loss of vehicle while dealer ineffectively tried to repair,

Desired outcome: Extended warrantee coverage and rental car coverage while repairs are being made.

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