Zaxby's reviews and complaints 1
View all 392 complaintsZaxby's - grilled house zalad
On 9/13/19 around 11:55 I ordered a grilled chicken house Zalad and returned to work. The chicken was burned to the point of being black and I could not eat it. The problem I have with this is, the person had to have seen it that place it on my salad to begin with and should have just left it off completely . I returned to the store with my receipt and pictures the next day to speak with the manager and he gave my money back and apologized. He didn't ask what day or time this happened. I asked if he wanted the receipt with the time stamp to know who did this because it was clearly unacceptable, and he just looked at me funny and said sure. I don't think he cared at all who did it as most of the employees look nasty to begin with. I posted pictures on Facebook and many people have complained about that Zaxbys. I'm attaching photos for you to see. I will no longer be going back to that particular restaurant.
Latest Zaxby's Reviews
Food and service Zaxby's restaurant Horrible Customer Service Unprofessional gm Management!!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!