Zaxby's reviews and complaints 1
View all 393 complaintsZaxby's - Zaxby's restaurant
On Sat, Apr 6, 2024, 8:59 PM Jeremy Hertz wrote:
April 6th 2024! Today I went to Zaxby's restaurant and was treated in worst way I've ever been treated I went in and ordered a number 1 zax snack meal and got the survey number and did the surve got the survey code. And took that receipt with code to the counter and ordered another number 1zax snack meal. And said can I get the survey meal with that survey code on that receipt and was denied 20 times or more maybe. Because I lowered my standards and got in a yelling match with the manager at Zaxby's on Forest City road and the rest of the team there. Me James Casey Skipper and my friend Jeremy hertz. came into Zaxby's and order the number one sack snack meal and got a receipt with a survey code on it did the survey got the code I went back to the counter order the number ones that it's packed meal and gave the survey code receipt and was denied my survey snap meal many times. So the way I feel that this Zaxby's restaurant made me feel like I was treated biased because I wore a backpack in to eat after work and was treated this way I am appalled and feel real low after this. I want to talk to someone about this so please email me back with the correct way to follow this please thank you... — Forwarded message — From: James Skipper
Date: Sat, Apr 6, 2024,
On Sat, Apr 6, 2024
April 6th 2024! Today I went to Zaxby's restaurant and was treated in worst way I've ever been treated I went in and ordered a number 1 zax snack meal and got the survey number and did the surve got the survey code. And took that receipt with code to the counter and ordered another number 1zax snack meal. And said can I get the survey meal with that survey code on that receipt and was denied 20 times or more maybe. Because I lowered my standards and got in a yelling match with the manager at Zaxby's on Forest City road and the rest of the team there. Me James Casey Skipper and my friend Jeremy hertz. came into Zaxby's and order the number one sack snack meal and got a receipt with a survey code on it did the survey got the code I went back to the counter order the number ones that it's packed meal and gave the survey code receipt and was denied my survey snap meal many times. So the way I feel that this Zaxby's restaurant made me feel like I was treated biased because I wore a backpack in to eat after work and was treated this way I am appalled and feel real low after this. I want to talk to someone about this so please email me back with the correct way to follow this please thank you...
Claimed loss: Loss of my mental thoughts at times about this one
Desired outcome: I don't know to feel better about the way I was treated that day but I have many thoughts about this one and feelings and just needs to be brought to someone's attention because I feel different after this incident
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