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64th Street 726, New York, NY, 11220, US
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eBay - damaged goods

I bought an 8GB flash drive from Yallstore on Ebay and promptly paid them though PayPal. They gave me a tracking number (that cannot be tracked) but the flash drive arrived. When it arrived it was internally damaged and was registering 0 (zero), yes 0GB instead of 8GB. I asked them if they can show me how to fix it or replace it. They agreed to replace it and said they sent me a new one. They even gave me another tracking number. They never really sent the replacement and the tracking number they gave me was a forgery. They invented the number and, of course, the item could not be tracked. Here I would like some help because I do not know if forging a tracking number is punishable by law. However, they kept asking me to be patient because the replacement will arrive eventually. They even offered me a part refund if I would wait and do not open a dispute on PayPal. Finally they even promised to send me 2 flash drives if I wait. They were gambling that I would trust them and by that, stop me from opening a dispute on PayPal. I did not trust them and opened the dispute. This did not do me any good though, because when one enters into PayPal's system, it is worse than entering into a labyrinth. Their customer support will kept passing you from one person to another, and every one of them is like a programmed machine, and without even consulting my communications with Yallstore to see what the issue is all about they just keep repeating their policies like a parrot. They expected me to return the return the damaged flash drive back if I wanted a refund. Not only that, they wanted me to send it in a way that it could be tracked. To put the reader in perspective, it would cost me more money to return the damaged flash drive back them than to buy a new one locally. Does not make sense? I need to ask why? Why should anybody want an unusable item back? I asked them to confirm that the flash drive they sent me was damaged by connecting with me through Skype so they will see for themselves. They never replied to that, they were not interested. I wonder if there is there some kind of conspiracy between PayPal and some sellers that make it impractical to return the item and with that they can keep the money a buyer spends in good faith. One thing for sure, PayPal's protection is worth to me as much as a punctured condom. I would rather protect myself than have PayPal protect me. And what about Yallstore? If somebody is stupid enough to buy from this seller and gets ripped off, he cannot say I have not tried to warn him. That is the reason why I am writing this.

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