On August 19 2021, I ordered two pairs of Inov8 running shoes from the website www.inov8-nz.com.
I paid for the shoes using my mothers MasterCard - she was buying these for me as a gift.
I received 1 email saying they had received my payment.
I received another email on 27th august 2021 saying that the merchandise I had purchased had been sent. This email had a tracking number with it. I kept checking the tracking but nothing ever seemed to change.
I replied to to initial email, on the 25th august 2021 to see where my package was as the tracking hadn't changed.
The email I contacted was [protected]@tobeno1shop.com
Yesterday (28th September 2021) I received my package in the post. Inside the package was a pair of Ray Bay Sunglasses. Very random. I am unsure what to do. I have told my mum to contact her bank and tell them about the fraudulent charge.
The website is obviously fraudulent and I will be emailing Inov8 to tell them about this issue so their customers don't get into the same situation as me.
Desired outcome: To get money back and stop these people from doing this to anyone else.