This website claims to be a clearance coach website based out the the USA. I placed an order for $129, they charged my credit card $145, I requested they cancel my order, instead they shipped it the next day. It came from China and they were terrible fake coach purses. I asked for a refund, they offered to give me a $60 refund or else pay $50 for return shipping plus an additional 30% restock fee. Once I told them that I took the products to a real coach store and they verified that they were counterfeit so I want a full refund, the company stopped responding and didn't refund me any money. There is no phone number to contact, only an email and they no longer reply to any emails.