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Pathetic customer service. Cancelling and any issues requires forms, certified letters and generally they make it very difficult to get anything done if it falls outside of normal day-to-day routine. It's not called for, considering this gym charges a premium to several competitors in the area but does not provide anything resembling premium customer service. A certified letter to cancel, really? Submitting paperwork just to have someone from corporate office to contact you, REALLY?
Company Business Name: Work Out World
Country of complaint: United States
Address: 55 Parsonage rd, Edison, New Jersey
The complaint has been investigated and resolved to the customer’s satisfaction.
He expects this transaction to happen in 2-3 months. I would however not form part of the initial transaction since I don't have the 100K shares that were required. He however thinks there will be a second transaction in that the buyer collects the smaller positions at a lower price. I later on asked him by email how this should work if the buyer is not allowed to buy smaller